Customers frequently reported long wait times, incorrect orders, and poor service quality.
Food Quality
Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty tables and bathrooms.
Staff Friendliness
Many customers appreciated the friendly and helpful staff, although some noted inconsistency in service.
Management Concerns
Several reviews pointed to poor management practices, including staffing shortages and inadequate training.
ML
Melissa LaCoste
Jan 5, 2026
2.0
Went through the drive thru tonight. Was told they were waiting on the burgers so to pull up to the doors. Waited another couple minutes. And when I got home discovered both our burgers were cold we had to microwave them. And I had ordered a mushroom Swiss burger, it had 2 mushrooms on it.. remember the days mushrooms would be falling off there was so many.. totally cheaping out. Disappointed for sure. Fries were good.
PM
Pat McDonnell
Oct 26, 2025
1.0
This location is closed permanently!!!
VP
Vaishnavi N Patel
Sep 12, 2025
1.0
I Visited DQ on September 11th and ordered 2 medium choco brownie extreme blizzards, while receiving the order the blizzards looked fine until i took the bite into the middle section of the blizzard and noticed it was all vanilla soft serve all the way to the bottom of the cup which proves the blizzard wasn’t made accurate. This is a clear scenario of carelessness towards preparing order while serving the customers. Terrible experience and will never revisit this location of DQ again.
MT
Mike Todd
Jun 28, 2018
5.0
Brand new store, friendly, efficient staff! Very clean!