Multiple customers reported poor service, including rude staff and long wait times.
Food Quality
While some customers praised the food as fresh and delicious, others complained about cold or poorly prepared items.
Cleanliness
The restaurant was noted for being clean, but there were complaints about the condition of the washrooms.
Pricing Concerns
Several reviews mentioned that the prices were considered high for the quality and portion sizes.
Positive Experiences
Despite the issues, many customers enjoyed the ice cream and desserts, highlighting them as a strong point of the business.
PP
Peggy Pick
2 days ago
3.0
My burger was super hot but it tasted like it sat for longer than it should have before I bought it. I had 2 hours left to drive or I'd have sent it back,so I ate it lol
JH
Jim Hall
3 days ago
4.0
Bit of a wait as the drive through was slow. But the burger was good.
AA
Andy Abbott
Dec 14, 2025
1.0
We stopped in for a milkshake and a blizzard my wife needed to use the washroom and they had the washrooms all blocked off because they're having their Christmas party tonight and she was denied access to the washroom is still over an hour before the store closes you can't run a business without washrooms I will never be coming back here again my wife felt so disrespected
JR
Justin Rampanen
Dec 10, 2025
2.0
Burgers always great fries are not great thats fine but really filling both my cups with just ice and a tiny bit of soda ok.
SS
Shreela Sun
Nov 8, 2025
1.0
This DQ restaurant is alway my son’s favourite restaurant, food is always quick and fresh. Today I got upset when we stop by restaurant. We try to use one of paper coupon $4.99 regular poutine, The lady’s name Lorrine took away this coupon after we paid, I asked if she has new coupon and she said no, I can only use one time here and she has no other coupon for me. She asked me to read condition of coupon. This item condition on the coupon is limit one coupon per customer, per visit, never mention one time only. But the attitude she did to me is not nice. This is not first time I use this kind of coupons as coupons always affordable and reasonable. Hopefully they know how to nice to explain to the customer.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill at 4020 Albert St?
Dairy Queen Grill & Chill at 4020 Albert St is open every day from 10:00 AM to 11:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer classic fast-food items such as burgers and fries, along with soft-serve ice cream, signature Blizzard® Treats, shakes, malts, and cakes.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, the location is family-friendly, welcomes children, and offers amenities like high chairs and outdoor seating.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, there is a drive-thru service available for convenient ordering and pickup.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and access exclusive mobile deals and rewards by downloading their app.
Does Dairy Queen Grill & Chill offer free WiFi and restroom facilities?
Yes, the location provides free WiFi and has restroom facilities for customers.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible to accommodate all customers.
How can nearby places like Melrose Place Family Restaurant or India Palace enhance my visit to Dairy Queen Grill & Chill?
After enjoying soft-serve ice cream at Dairy Queen, you can explore nearby dining options such as Melrose Place Family Restaurant or India Palace if you're interested in a different cuisine or a full meal experience.
Are there convenient services near Dairy Queen Grill & Chill for travelers or visitors?
Yes, nearby services include the Royal Hotel Regina and West Harvest Inn Regina for accommodation, as well as the TD Canada Trust Branch and ATM for banking needs.
What nearby stores or shops can I visit around Dairy Queen Grill & Chill?
You can visit nearby stores such as Coda Clothing & Shoes, Thee Lingerie Shoppe, and Crocus & Ivy Interiors for shopping and gifts.