Customers generally praised the food for being fresh and delicious, although there were complaints about specific items being poorly prepared or not meeting expectations.
Service Issues
Several reviews highlighted inconsistent service, with reports of rude staff, slow service, and mistakes with orders.
Cleanliness
The restaurant was often noted for its cleanliness, but there were also mentions of unsatisfactory conditions in the women's washroom.
Pricing Concerns
Some customers felt that the prices were too high for the quality and quantity of food received.
Ambiance
The ambiance received mixed reviews, with some appreciating the decor and lighting, while others found it lacking.
SS
Shreela Sun
Nov 8, 2025
1.0
This DQ restaurant is alway my son’s favourite restaurant, food is always quick and fresh. Today I got upset when we stop by restaurant. We try to use one of paper coupon $4.99 regular poutine, The lady’s name Lorrine took away this coupon after we paid, I asked if she has new coupon and she said no, I can only use one time here and she has no other coupon for me. She asked me to read condition of coupon. This item condition on the coupon is limit one coupon per customer, per visit, never mention one time only. But the attitude she did to me is not nice. This is not first time I use this kind of coupons as coupons always affordable and reasonable. Hopefully they know how to nice to explain to the customer.
CC
Chris Carley
Oct 28, 2025
5.0
Very clean, a credit to those working there.Order ready in good time and cooked thoroughly and helpful Staff 😊👍
JC
Joe C
Oct 21, 2025
5.0
The food is always fresh and delicious, and it's my wife, son, and even my granddaughter's favorite restaurant in Regina. They always prepare their food with care, are hygienic, and friendly, and consistently provide us with the utmost satisfaction. I'm also impressed by the reasonable prices. I highly recommend this place to anyone looking for a sushi place.
AE
A E
Sep 14, 2025
5.0
Typical DQ but it has a very unique ambiance. The decor and natural lighting is superb 👌
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill at 4020 Albert St?
Dairy Queen Grill & Chill at 4020 Albert St is open every day from 10:00 AM to 11:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer classic fast-food items such as burgers and fries, along with soft-serve ice cream, signature Blizzard® Treats, shakes, malts, and cakes.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, the location is family-friendly, welcomes children, and offers amenities like high chairs and outdoor seating.
Is there a drive-thru option available at Dairy Queen Grill & Chill?
Yes, there is a drive-thru service available for convenient ordering and pickup.
Can I order online or use mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online through their website and access exclusive mobile deals and rewards by downloading their app.
Does Dairy Queen Grill & Chill offer free WiFi and restroom facilities?
Yes, the location provides free WiFi and has restroom facilities for customers.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible to accommodate all customers.
How can nearby places like Melrose Place Family Restaurant or India Palace enhance my visit to Dairy Queen Grill & Chill?
After enjoying soft-serve ice cream at Dairy Queen, you can explore nearby dining options such as Melrose Place Family Restaurant or India Palace if you're interested in a different cuisine or a full meal experience.
Are there convenient services near Dairy Queen Grill & Chill for travelers or visitors?
Yes, nearby services include the Royal Hotel Regina and West Harvest Inn Regina for accommodation, as well as the TD Canada Trust Branch and ATM for banking needs.
What nearby stores or shops can I visit around Dairy Queen Grill & Chill?
You can visit nearby stores such as Coda Clothing & Shoes, Thee Lingerie Shoppe, and Crocus & Ivy Interiors for shopping and gifts.