Several customers reported issues with incorrect orders, including missing items and wrong food preparation.
Service Quality
Feedback on staff friendliness was mixed; while some praised the helpfulness and politeness of employees, others experienced rude or unprofessional behavior.
Food Quality
There were numerous complaints about food quality, including cold items, spoiled ingredients, and unsatisfactory preparation.
Speed of Service
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Cleanliness
The restaurant was generally noted as clean, although some customers pointed out specific cleanliness issues, particularly in food handling.
SB
Shane Bratt
6 days ago
5.0
Great place if you want a classic fast food American hamburger OR if you want a dessert OR if you’re just hungry at all!
LR
Local Reviews
Nov 6, 2025
2.0
The food is very bad. I ordered grilled chicken salad bowl and guess what i got Lactuse and few pieces of chicken. I don't eat bacon but they should have add some extra like tomatoes, corn, onion, croutons, sauces but nothing. It was the worst food I have ever tasted. Waste of money 🤮
LL
Lindsay
Sep 27, 2025
1.0
Called my order on Wednesday, September 24th. Wanted it ready for today September 27th for 1pm. Showed up and they didn't have my order. It's my kids birthday today so I wasn't happy. The lady who did help me though, she was amazing and did what she could. I am pretty upset on the cake they did give me, the picture doesn't cover the cake. But it is what it is! I needed my kids cake for his birthday as he asked for a dairy queen cake. I know the cake will taste amazing! But the top I'm not happy with.
MS
mykl “caerbannog” sawblades
Sep 26, 2025
4.0
altho an older place, it was clean, staff was cool, good service, quick with the order, food was tasty..
i mean really, it's a dairy queen, its everything you'd expect from a dq restaurant.. i was satisfied, thx .
LC
Lucius Commodus
Sep 12, 2025
1.0
they will guarantee mess up your order, bunch of kids that have no idea what they're doing... never go to this location
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items such as burgers, fries, soft-serve ice cream, Blizzard® Treats, shakes, and signature DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, Dairy Queen Grill & Chill is family-friendly and offers amenities like booster seats, high chairs, and welcomes children.
Is there outdoor seating and WiFi available at Dairy Queen Grill & Chill?
Yes, the location provides outdoor seating and free WiFi for customers.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their official website.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
How can I keep updated on exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
What are some nearby ice cream or fast food options near Dairy Queen Grill & Chill?
Nearby you can find Orange Julius and another Dairy Queen, both offering fast food and ice cream options, providing alternatives or complements to your visit.
Are there any recreational or sports venues close to Dairy Queen Grill & Chill?
Yes, Mosaic Stadium and the City Of Regina Fieldhouse are nearby, which you might visit before or after enjoying a meal at Dairy Queen.
What local health and wellness services are located near Dairy Queen Grill & Chill?
Nearby health services include Elphinstone Medical Clinic and Kayla Hilderman - RMT - Massage Therapy and Myofascial Cupping, useful if you need medical or therapeutic support.