Customers frequently reported slow service, particularly in the drive-thru, with wait times often exceeding 15 minutes.
Food Quality
While many customers praised the food quality, there were complaints about cold or improperly prepared items, such as soggy burgers and incomplete orders.
Staff Friendliness
The staff was generally described as friendly and helpful, although there were some negative experiences regarding rudeness and unprofessional behavior.
Cleanliness
The restaurant was often noted for its cleanliness, though some reviews mentioned issues with table cleanliness and bathroom conditions.
Value for Money
Several customers expressed concerns about the value for money, particularly regarding portion sizes and pricing of items like milkshakes.
SE
sina eskandar
Nov 16, 2025
5.0
I appreciate the kind and prompt staff! Like the vibe.
PK
Prabhjot Kaur
Oct 20, 2025
5.0
Staff is friendly.
ZL
zoe liang
Sep 30, 2025
1.0
We waited over 15 minutes for our food and all we ordered was a misty slush and that took 15 minutes they prioritized other customers orders instead of ours and ignored our order till we asked for it. 1 medium Misty slush took over 15 minutes this is terrible service. Separately we order a chicken strip basket and that stayed in the same place for over 10 minutes and when we got it. The food was cold and stale. I hope you get better employees that do their work and not just sit there.
GM
Garrett MacLean
Sep 10, 2025
5.0
It was really good
AB
Anton Bauche
Sep 7, 2025
4.0
I love the food and ice cream, everything on the menu is great and I haven't had a bad experience in twrms of that. The service is friendly and inviting. However, everytime I have gone to eat in at this location it's been hard to find a table that is clean and ready to eat at.
Great location, great food, great service, table cleanliness needs work.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, the location features a drive-thru service as well as outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides high chairs.
Does this Dairy Queen location provide free WiFi and mobile ordering options?
Yes, free WiFi is available and customers can use mobile ordering and rewards through the Dairy Queen app.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can order online for pickup at their website: https://www.dairyqueen.com/en-ca/order/pickup/n/27191/.
Where is Dairy Queen Grill & Chill located?
It is located at 3151 Truesdale Drive, Regina, SK, S4V 2P6, Canada.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit nearby places like Reves Park and Prince William Park for outdoor activities or the Sandra Schmirler Leisure Centre for sports and recreation.
Are there any nearby cafes or coffee shops close to Dairy Queen Grill & Chill?
Yes, Brewed Awakening, a cafe and coffee shop, is nearby and can be a great stop before or after your visit.
What other services or shops are near Dairy Queen Grill & Chill that might interest visitors?
Nearby services include Shell gas station for fuel and convenience, and Regina Public Library - Sunrise Branch for educational resources.