The crew that attended to me was Sandeep and she was really nice and she made the whole experience seamless and easy for me because it’s my first ever ordering from DQ lol. So thanks to Sandeep for this wonderful experience
MM
MafiaTheGoat
6 days ago
1.0
Would give 0 stars if I could. Nobody in line, yet the employees stop talking mid conversation for my order and I had to pull up. Then take 4 mins to give me a single poutine and don't even give me a fork. Terrible service don't order from here.
SR
Sam Dylan Roscoe
Apr 22, 2026
1.0
I am leaving this review after many attempts at giving this place another try. I wish it stayed in the Northgate.
I also do not like leaving leaving negative reviews and typically speak to a manager or owner but pretty sure the manager , supervisor or owner was there when this happened and does not seem to care at all about their customers. I also work in fast food / customer service and never allow these things to happen and take pride in my job and service I put out. This is my 3rd bad experience at this place and will not be returning.
This time there was not a single car in drive thru and approaching the speaker we were told " be right with you" ...
What? ...
No one in drive thru and waited 3 minutes before " saying " hello..?"
Gas is expensive.. People's time and money matter...ALL businesses need to start caring about who pays their bills and wages..
My husband orders a Peanut Buster Parfait with no peanuts but Reese cups instead .. he repeated this twice as they did not listen the first time and we knew they didn't get it..
Get to the window and said manager, supervisor or owner is having a conversation with his staff for a good length of time..
Not the time- again, your customers come first especially when there is no one in sight. That one car should be the priority..
A good few minutes pass before someone takes our money..
Another at least 5- 10 minutes before we get our two items..
My cone was given to me already melting and we waited another 1-2 minutes for his parfait.. which had peanuts.. he then states he asked for the Reese cups and stated he repeated this twice. The employee then says " ya, I know..."
And stands there for 30 seconds...
My husband then asks for him to make it right.
Also, no "have a good day." No nothing. No customer service or appreciation anymore.
This was the last straw.
Please do better in the future for your customers that come to your establishment and support you.
DP
Dre Erwin Photography
Apr 19, 2026
5.0
Look, let’s be honest: I am a professional adult with responsibilities, but I will abandon all dignity for a Chocolate Dipped Strawberry Shortcake Blizzard. If this specific flavor didn’t exist, my truck probably wouldn’t even remember the way to this parking lot. It’s the only thing keeping our relationship status at "In a Committed Relationship.
RP
Rose Paw
Apr 14, 2026
1.0
I went to this specific DQ for the first time cause I’m visiting my family here in Regina and we got a kids cheeseburger meal and two poutines but there was barely any fries in the kids cheeseburger meal let alone the two poutines we got. When we called they told me that they “weigh” their fries before handing it out. So I asked the worker if they actually have a weight to weigh their fries and she said yes, they weigh it before handing it out because of food cost. LMAOO I’ve never heard of such things and I’ve worked at multiple fast food chains lol. Anywho here’s some pics lol and the total was 30$, I’m never recommending this specific DQ to NOBODY lol. I couldn’t even get a refund either, even if I brought back the food so they can throw it IN THE TRASH where it belongs lol 😭😂 DO BETTER ! DONT EVEN REPLY TO THIS LMAOO. 😭
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 302 Albert St, Regina, SK, S4R 2N7, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Saturday from 10:00 AM to 2:00 AM, and on Sunday from 11:00 AM to 2:00 AM.
Is the Dairy Queen Grill & Chill location family-friendly and accessible?
Yes, it is family-friendly, offers booster seats, high chairs, and is wheelchair accessible with restrooms available.
Does Dairy Queen Grill & Chill have outdoor seating and free WiFi?
Yes, there is outdoor seating and free WiFi available for customers.
How can I order food from Dairy Queen Grill & Chill?
You can order online for pickup through their website or use their mobile app for exclusive deals.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, and shakes & malts.
Are there nearby restaurants if I want other dining options close to Dairy Queen Grill & Chill?
Yes, nearby options include Pizza Pizza, Quiznos, Mr. Sub, Carl's Jr. Canada, and Little Caesars Pizza, offering a variety of fast-food and casual dining choices.
What nearby services could I visit before or after dining at Dairy Queen Grill & Chill?
Nearby services include automotive repair shops like Hepting Glass and Jiffy Lube, financial services such as Money Mart and Western Union, and health facilities like the Provincial Sleep Group and Albert North Chiropractic Office.
Are there local attractions or amenities near Dairy Queen Grill & Chill for families or entertainment?
Yes, the Regina Public Library - Regent Place Branch and the Regina Duplicate Bridge Club are nearby, offering family-friendly activities and entertainment options.
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