Welcome to Smitty’s, a cherished Canadian dining destination that has been serving up delicious meals and warm hospitality since 1960. With over 60 years of experience, we have grown from a single location to a thriving franchise with over 80 restaurants across Canada, and we are continually expanding to bring our warm and inviting dining experience to even more communities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.