Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and incorrect orders.
Food Consistency
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly assembled items.
Cleanliness
The restaurant is generally reported as clean, but some customers noted areas needing attention.
Order Accuracy
There are frequent complaints about incorrect orders and misunderstandings, particularly regarding special requests.
Overall Experience
While some customers have had positive experiences, many express frustration with service and food quality, leading to a lack of consistency in overall satisfaction.
BM
Brody Marshall
6 days ago
2.0
Ordered a mcdouble and they only gave me one patty
OB
officer bacon
Nov 11, 2025
1.0
I went today at around 11:25 pm to order some food at the drive thru. The person taking the orders was incredibly rude and disrespectful, she did not wait a second for me to pull out the code after I said yes I had one. She instead decided to yell what is your code. When I tried to order my food she yelled that I needed to speak up. Now this would not have been an issue if she said it in a normal way but it was rude instead.something else to note is that the order screen needs to be fixed as either she is not listening or the machine is broken. I also get that sometimes employees have bad days so if this were the first time it happened I would have left it. BUT this has occurred with the same person multiple times. The first time this occurred she yelled at me and my friend to speak up when we spoke in a normal way. But it doesn’t end there once we got to the window she decided to lecture and yell at us about how WE need to speak louder when at no other point had my volume been an issue. Please teach your employees that not everything is the customers fault and to treat people BASIC respect and curtesy.
GH
Griffin Heilman-Fogal
Oct 25, 2025
1.0
I called to order a quarter pounder that's it before I even got to order they where being disrespectful I said can you deliver and pay with cash they said I don't know ask door dash I said that's fine I will just order with my card and they hung up on me
FF
Family Fun
Oct 14, 2025
5.0
Staff was able to accommodate and our food was fast and fresh, they even took time to chat with us after bringing foods to our table!
AD
Aaron Dombowsky
Oct 5, 2025
5.0
I went threw the drive threw and Levi had some amazing customer service skills also the food was very good