Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or stale fries and incorrect meal preparations.
Cleanliness
Some customers noted that the location was clean and well-maintained, although there were also mentions of issues in the bathrooms.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money, especially regarding food quality.
TR
TRU ROOTS
Jan 1, 2026
1.0
They don't value time of delivery drivers, have them wait for too long every time
RL
Randy Logan
Dec 15, 2025
2.0
The food has gotten worse than it has ever been. The quarter pounder was absolutely terrible. Fries were not fresh.
RS
Rob Seargeant
Dec 11, 2025
2.0
The staff did not do well at all. Their payment system failed to print a receipt after the pinpad said 'approved' & 'remove your card'. The manager, Bon, even looked to be angry when I simply asked for a transaction number and insisted I pay yet again. Not cool! (Not the first time this issue has happened here)
BC
Balwant Chhasiya
Dec 8, 2025
5.0
Good place for fast food and cofee and it's center of Moose Jaw.