Wendy's

3.4
569 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2501 Broadway, Yankton, SD
57078, United States

Hours

Reviews

3.4
569 reviews
5 stars
189
4 stars
133
3 stars
95
2 stars
44
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Employee Attitude

Feedback indicated a mix of friendly and rude service, with some employees being unprofessional or dismissive.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Management Changes

Recent management changes have led to some improvements in service, but inconsistencies remain.
  • KS
    Kayleen Stiles
    Oct 27, 2025
    5.0
    Wendy's is always great! And the food I ordered was just right! Went through drive through and very fast!
  • DH
    Danielle Hoffman
    Oct 19, 2025
    5.0
    Was really good today. The ladies cooking today were great and the food was hot. The breakfast potatoes are the best. I love this place.
  • II
    iParent
    Oct 17, 2025
    2.0
    Employees here in Yankton Wendy’s love to open LATE and close EARLY. I doubt if their owners agree with this policy. Just chasing customers away right and left. Show up at 8am? For a week the lights are off, nobody home, no breakfast. Show up at 8:15pm to grab supper when lobby closes at 9:00? Nope. Most of the time you’re greeted outside by employee who doesn’t speak English pointing you to the drive-thru. I give up. The food tastes good and price is right, but you can count on at least half the time sitting at the drive-thru menu board saying ‘Hello?’ for an extended period of time. It’s been that way for years. I guess it is just difficult to obtain and retain quality employees. There are a few outstanding employees (Kendra for one), but they cannot be there all the time. Sad.
  • 2T
    2 thumbs!
    Oct 15, 2025
    5.0
    Although this particular locations has had a bad reputation it's under new management with new and great service. The food and breakfast specials are amazing. Plus point system for the mobile app. Is very good at 10pts. For each dollar and rewards are only 150 points. One meals worth. The drink options? They have a machine with I think over 100 drink options from soda, juice, and Gatorade.
  • KD
    Kenny Dine
    Sep 30, 2025
    1.0
    I had a pretty bad experience here. When I walked up to the counter, the employee didn’t greet me or say anything until I said hello — then she just laughed at me😶‍🌫️. When I ordered two chicken sandwich combos, she acted confused and asked me what number it was on the board. I asked for no tomatoes, but both sandwiches still came with tomatoes. While waiting, I noticed multiple employees leaving the kitchen and going outside to grab another coworker who was smoking a cigarette. The whole place just felt unprofessional and unorganized.

Frequently Asked Questions About Wendy's

Is Yankton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.