Dairy Queen Grill & Chill

3.8
503 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
2403 Broadway Ave, Yankton, SD
57078-1205, United States

Hours

Reviews

3.8
503 reviews
5 stars
221
4 stars
128
3 stars
49
2 stars
35
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, long wait times, and disorganization in service, leading to frustration and dissatisfaction.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, with dirty floors, sticky tables, and unkempt dining areas being common complaints.

Food Quality

While some customers praised the food, others noted issues with incorrect orders, cold food, and smaller portion sizes.

Staff Attitude

There were mixed reviews about staff friendliness, with some customers appreciating helpful employees while others experienced indifference or rudeness.

Overall Experience

Many customers expressed disappointment with their experiences, citing a combination of slow service, cleanliness issues, and poor staff interactions.
  • JC
    joseph christ
    Nov 20, 2025
    1.0
    We get there not really busy 1-3 cars in drive through and 2 door dashes waiting inside. We waited for about 10 minutes just for our order to be taken, the lady just sat there and kept looking at us. Then proceeded to walk up to us and say “ugh no one told me you were here” in the rudest way possible the also rolled her eyes at us like we did something wrong. Me and my 2 friends just sat there waiting for them to come to us didn't say anything to them because we obviously saw that they were picking and getting busy. But she also sat there and looked at us and didn't say ok please wait a second or anything which made us pretty mad. We didn’t order much just got 2 small blizzards 1 large one and a large fry. I got mine within 5 minutes my friends on the other hand had to wait 25 minutes for theirs. We had to ask for the large fry which were sitting on the table in the back cold. Before we asked though she was sitting in the back with an iPad and rolled her eyes again. When she got the new fry she grabbed them with her bare hand and put them in the bag. Just a bad experience someone needs to talk to the staff there. There was also only 3 people working so it could be short staff
  • RT
    Russell Tschetter
    Oct 26, 2025
    1.0
    We went there this evening and ordered 2 bacon cheeseburger meals. We waited over 25 minutes, and our food still wasn't there. We went up to the counter and the employee had to ask the kitchen where the food was and it been placed on the warmer for quite some time and not brought out. We asked for our money back and went to another place for supper. For this time of the night, there were multiple tables that had not been wiped off. Extremely disappointed as there are so so many places in town to eat, particularly on a Sunday. Probably it'll take a lot for us to come back.
  • CS
    C & C Schaefer
    Oct 3, 2025
    2.0
    Slow. Disorganized.
  • SS
    Sarah
    Sep 3, 2025
    1.0
    Waited in drive through for them to even take my order for a good 10 minutes with only 2 cars in line already at the window. Proceeded to the window and this lady just took the money from me and went to put my order in a bag but decided to just throw it all in there and start talking crap to her co workers and proceeded to hand it to me very rudely with the bag crumpled. Called the manager and all she told me to do was leave a review so here I am Also they gave me one piece of chicken. My chicken is cold. And my ranch is spilt in the bag! What a great night
  • LC
    Lance Clausen
    Sep 3, 2025
    5.0
    Who doesn’t love ice cream

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers classic burgers, fries, soft-serve ice cream, signature shakes, and Blizzard® treats.

Where is Dairy Queen Grill & Chill located?

It is located at 2403 Broadway Ave, Yankton, SD 57078-1205, United States.