Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
502 reviews
5 stars
220
4 stars
128
3 stars
49
2 stars
35
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported long wait times, disorganization, and rude staff, leading to a negative dining experience.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and tables, which contributed to customer dissatisfaction.
Food Quality
While some customers praised the food, others noted issues with incorrect orders and cold items, indicating inconsistency in food preparation.
Staff Performance
Despite some positive mentions of friendly staff, many reviews pointed out a lack of training and professionalism among employees.
Overall Experience
The overall sentiment reflects disappointment, with many customers expressing reluctance to return due to poor service and cleanliness.
- JCjoseph christ4 days ago1.0We get there not really busy 1-3 cars in drive through and 2 door dashes waiting inside. We waited for about 10 minutes just for our order to be taken, the lady just sat there and kept looking at us. Then proceeded to walk up to us and say “ugh no one told me you were here” in the rudest way possible the also rolled her eyes at us like we did something wrong. Me and my 2 friends just sat there waiting for them to come to us didn't say anything to them because we obviously saw that they were picking and getting busy. But she also sat there and looked at us and didn't say ok please wait a second or anything which made us pretty mad. We didn’t order much just got 2 small blizzards 1 large one and a large fry. I got mine within 5 minutes my friends on the other hand had to wait 25 minutes for theirs. We had to ask for the large fry which were sitting on the table in the back cold. Before we asked though she was sitting in the back with an iPad and rolled her eyes again. When she got the new fry she grabbed them with her bare hand and put them in the bag. Just a bad experience someone needs to talk to the staff there. There was also only 3 people working so it could be short staff
- RTRussell TschetterOct 26, 20251.0We went there this evening and ordered 2 bacon cheeseburger meals. We waited over 25 minutes, and our food still wasn't there. We went up to the counter and the employee had to ask the kitchen where the food was and it been placed on the warmer for quite some time and not brought out. We asked for our money back and went to another place for supper. For this time of the night, there were multiple tables that had not been wiped off. Extremely disappointed as there are so so many places in town to eat, particularly on a Sunday. Probably it'll take a lot for us to come back.
- CSC & C SchaeferOct 3, 20252.0Slow. Disorganized.
- SSSarahSep 3, 20251.0Waited in drive through for them to even take my order for a good 10 minutes with only 2 cars in line already at the window. Proceeded to the window and this lady just took the money from me and went to put my order in a bag but decided to just throw it all in there and start talking crap to her co workers and proceeded to hand it to me very rudely with the bag crumpled. Called the manager and all she told me to do was leave a review so here I am Also they gave me one piece of chicken. My chicken is cold. And my ranch is spilt in the bag! What a great night
- LCLance ClausenSep 3, 20255.0Who doesn’t love ice cream
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic burgers, fries, soft-serve ice cream, signature shakes, and Blizzard® treats.
Where is Dairy Queen Grill & Chill located?
It is located at 2403 Broadway Ave, Yankton, SD 57078-1205, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Open Monday through Thursday and Sunday from 10:00 AM to 10:00 PM, and Friday and Saturday from 10:00 AM to 10:30 PM. Closed on Thanksgiving (Nov 27) and Christmas (Dec 25) in 2025.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru available for convenient service.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly with booster and high chairs, wheelchair accessible, and offers restrooms and outdoor seating.
Can I use mobile ordering or find deals through an app at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals and enjoy mobile ordering and rewards.
Does Dairy Queen Grill & Chill have WiFi and seating options?
Yes, it offers free WiFi along with indoor and outdoor seating options.
What nearby banks can I visit when stopping by Dairy Queen Grill & Chill?
Nearby banks include CorTrust Bank, First Interstate Bank, Great Western Bank, and Home Federal Bank, providing options for your financial needs.
Are there nearby hotels if I want to stay close to Dairy Queen Grill & Chill?
Yes, Econo Lodge Inn & Suites and Days Inn are nearby hotels providing convenient accommodations.
Where can I go shopping near Dairy Queen Grill & Chill?
Nearby shopping options include Slumberland Furniture, Unclaimed Freight Furniture, Columbia Sportswear Company, and Crafter's Emporium for flowers, gifts, and clothing.