Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to negative experiences.
Food Quality
While some customers praised the food as fresh and tasty, others complained about incorrect orders, small portions, and inconsistent quality.
Cleanliness
The restaurant was generally noted for being clean, although there were isolated reports of unsanitary conditions.
Staff Friendliness
There were mixed reviews on staff friendliness, with some customers highlighting positive interactions while others experienced rudeness.
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Kayleen Stiles
Oct 9, 2025
2.0
Drive up window. The worker was curt, sharp, and pushy. Was not busy. No one behind us. Made a big deal repeating numerous times Arby Sauce or Hickory BBQ!!! Horsey Sauce??? The order was messed up. There were no packets of sauce whatsoever! I have always been to Arby's elsewhere and the service was impeccable. Not here not this day. Sadly I will not return. I'll go if I am in Sioux Falls!!
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Daniel Novotny
Sep 25, 2025
5.0
I have been to this arbys several times and food has been not so good. Small portions and not receiving what I ordered. Haven't been there since 2024. I went today and it was great! Food was fresh and sandwiches were as advertised. Exactly what I paid for. I spoke with the manager and he knew my order even though it was an hour later. Great guy and he should be recognized as well as his team! I will come back as long as he is there. Thanks