Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 911 Fifth St SE in Watertown. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, with staff often being rude and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
While some customers enjoyed the food, others experienced issues such as cold or poorly prepared items.
Staff Attitude
A significant number of reviews mentioned staff having a negative attitude, impacting the overall dining experience.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient, with complaints about the AI ordering system.
MS
Madison Stemwedel
Nov 7, 2025
1.0
Got it — here’s a short, clear, and effective 1-star review you can post:
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⭐ 1 Star
I went through the drive-thru and there was only one car ahead of us, but it still took about 30 minutes to get our food. It seemed like there was hardly any staff working, and the person at the window was rude. Really disappointing experience — I usually like Taco Bell, but this location needs better service and staffing.
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Would you like me to make it sound a bit harsher, more polite, or funnier/sarcastic before you post it?
TH
Tucker Hymans
Oct 17, 2025
1.0
Kicked out for no reason
RD
Ryan Diffee
Oct 10, 2025
3.0
The only reason I'm giving this place a 3 on the service is because I witnessed an employee named Michael doing what he needs to be doing. And he was literally getting yelled by what I'm guessing is the manager. Michael was outstanding and that lady was unprofessional!!! I don't understand what he did so wrong, just because yall are short staffed don't take it out on your employees.
GR
Genaro Rivera
Sep 13, 2025
4.0
It's ok
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Shelby
Aug 31, 2025
2.0
The AI at the drive thru makes things so much more difficult than they need to be, and some of the workers are always in a bad mood- which I totally understand- but why take it out on the customers?