Jimmy John's

3.8
273 reviews

About

Sandwich Restaurant

Location

Jimmy John's
937 29th St SE, Watertown, SD
57201, United States

Hours

Reviews

3.8
273 reviews
5 stars
130
4 stars
53
3 stars
30
2 stars
21
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru and for delivery, often exceeding 20-30 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or missing components.

Food Quality

While many customers praised the taste and freshness of the food, there were complaints about stale bread and inconsistent preparation.

Customer Service

Feedback on staff interactions varied, with some customers noting friendly service while others experienced rudeness or lack of engagement.
  • LM
    Leonardo Muñoz
    Nov 27, 2025
    5.0
    I recommend the best sandwiches and excellent attention, thank you guys.
  • RS
    Robert Storberg
    Nov 2, 2025
    2.0
    Went thru drive thru Friday night and got a sandwich for myself and my wife. Ate half of mine (beef and turkey), seemed fine. She ate hers (Italian club #9) and about 3 hours later, she was sick as a dog, but I was fine. She spent all day Saturday sick and today getting better, but still nauseous. Not much we can do about it but maybe check evening stock better?
  • KW
    Kolby Weinberg
    Oct 27, 2025
    1.0
    Food always takes over 15 mins at the drive thru, and it’s always screwed up
  • CS
    Cully Simon
    Oct 4, 2025
    1.0
    Serving bread so old that you can knock on it like a door. When did jimmy johns begin to suck so bad at simple food prep?
  • BM
    Brandon Madsen
    Oct 4, 2025
    1.0
    Poor service. I waited 15 minutes for a Turkey Tom sub.. basically the easiest, least complex sub to make