Many customers reported long wait times in the drive-thru and for delivery, often exceeding 20-30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or missing components.
Food Quality
While many customers praised the taste and freshness of the food, there were complaints about stale bread and inconsistent preparation.
Customer Service
Feedback on staff interactions varied, with some customers noting friendly service while others experienced rudeness or lack of engagement.
LM
Leonardo Muñoz
Nov 27, 2025
5.0
I recommend the best sandwiches and excellent attention, thank you guys.
RS
Robert Storberg
Nov 2, 2025
2.0
Went thru drive thru Friday night and got a sandwich for myself and my wife. Ate half of mine (beef and turkey), seemed fine. She ate hers (Italian club #9) and about 3 hours later, she was sick as a dog, but I was fine. She spent all day Saturday sick and today getting better, but still nauseous. Not much we can do about it but maybe check evening stock better?
KW
Kolby Weinberg
Oct 27, 2025
1.0
Food always takes over 15 mins at the drive thru, and it’s always screwed up
CS
Cully Simon
Oct 4, 2025
1.0
Serving bread so old that you can knock on it like a door. When did jimmy johns begin to suck so bad at simple food prep?
BM
Brandon Madsen
Oct 4, 2025
1.0
Poor service. I waited 15 minutes for a Turkey Tom sub.. basically the easiest, least complex sub to make