Dairy Queen Grill & Chill

4.1
389 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
115 9th Ave SE, Watertown, SD
57201-4843, United States

Hours

Reviews

4.1
389 reviews
5 stars
195
4 stars
107
3 stars
47
2 stars
16
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and ice cream, while others found the food mediocre or not fresh.

Service Experience

Service quality varies significantly; many customers praised friendly staff, while others reported poor service and long wait times.

Atmosphere

The atmosphere received mixed feedback, with some enjoying the friendly environment, while others noted unprofessional behavior among staff.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling it was too high for the quality of food received.

Staff Performance

Staff performance is inconsistent; while many employees are praised for their friendliness, some reviews highlighted issues with management and employee treatment.
  • GL
    greyda lepe
    Oct 23, 2025
    5.0
    Las nieves preferidas de mi amor y mias nos dan buenos recuerdos y son deliciosas
  • AD
    Ashley Dummann
    Oct 9, 2025
    5.0
    Very good food at an affordable price
  • RS
    Robert Stanfield
    Sep 2, 2025
    5.0
    Great place for lunch.
  • AB
    A B
    Jun 26, 2025
    1.0
    The nice orange sauce on the burgers is good I like it however the person at the front desk taking my order was very nice and made me feel better but the prices are egregious and I was very sad because I wanted just 2 items and already breached $15… very sad.. good workers though. Good food too. I don’t like the atmosphere because a customer was screaming at the poor workers just trying to do their job and I felt uncomfortable.
  • AA
    Alt Account
    Jun 26, 2025
    2.0
    Mediocre food. Amazing staff. I would eat here more, but the manager with black hair looked very upset and was very rude to her employees. The lady at the counter was very kind and helpful, but made a small mistake and was then treated badly by said manager. I spilled my Pepsi on the floor and she picked it up no hesitation. Also saw young kids in the kitchen, didn’t seem old enough to be back there.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Watertown offer?

Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Watertown?

It is open every day from 11:00 AM to 9:00 PM. The location is closed on major holidays including November 27, December 24, and December 25, 2025.