Caribou Coffee

4.5
296 reviews
A variety of holiday Caribou Coffee beverages surrounded by a Pumpkin Cream Cheese Muffin, French Toast Sandwich, and Chocolate Truffle Brownie, creating a cozy and indulgent atmosphere.

About

Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Caribou Coffee
933 5th Street SE, Watertown, SD
57201, United States

Hours

Reviews

4.5
296 reviews
5 stars
213
4 stars
43
3 stars
19
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude or inattentive behavior.

Coffee Quality

The coffee received high praise for its taste and quality, with many customers expressing satisfaction.

Order Accuracy

There were numerous complaints about incorrect orders and issues with staff not accommodating customer requests.

Atmosphere

The café atmosphere was generally described as pleasant and inviting, making it a good place to relax or meet friends.

Drive-Thru Efficiency

Customers frequently noted long wait times in the drive-thru, indicating a need for improved efficiency during busy periods.
  • SS
    Sydney
    Oct 18, 2025
    1.0
    Asked for no chocolate syrup/sauce to be added to my blended drink, and it was still made with it. When I pointed it out at the drive-thru, the worker seemed annoyed and said, “Oh, you didn’t want it on top either?” Instead of remaking it, she scraped off the topping and just redid the top—even though the inside of the cup still had chocolate all down the sides. When I mentioned that, she lied and claimed it was the Oreo. It clearly wasn’t. Won’t be back. Terrible service and zero attention to customer requests.
  • AA
    Alex
    Oct 17, 2025
    5.0
    Love coming here the staff is always friendly and upbeat and the coffee is always great
  • KB
    Kathleen Berg
    Sep 25, 2025
    5.0
    Happy there are gluten free options, love the atmosphere, and the staff know their menu & the options for both standard menu and gluten free options.
  • CT
    Cathy Tahmassebi
    Sep 1, 2025
    5.0
    Great service and nice menu selection. Friendly and helpful staff.
  • TH
    Tanya Howard
    Aug 31, 2025
    3.0
    Not very friendly. Kind of moody.

Frequently Asked Questions About Caribou Coffee

What are the regular operating hours of Caribou Coffee in Watertown, SD?

Caribou Coffee is open Monday through Saturday from 6:00 AM to 7:00 PM, and on Sundays from 6:30 AM to 7:00 PM.

Does Caribou Coffee offer in-store pickup or delivery services?

Caribou Coffee offers in-store pickup but does not provide delivery services.