Customers frequently reported long wait times for seating, food, and drink refills, with many expressing frustration over inattentive or untrained staff.
Food Quality
There were numerous complaints about the food being cold, overcooked, or poorly prepared, particularly the wings, which many found to be dry and lacking flavor.
Management Concerns
Several reviews highlighted issues with management, including rude behavior and a lack of responsiveness to customer complaints.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and attentiveness, indicating that service quality can vary.
SS
Stacey
Jan 4, 2026
4.0
The Bacon Mac n Cheese Burger and the Cheese Curds were delicious! Our server seemed like she was struggling and none of her coworkers stepped up. Too bad.
TL
Tammy Leins
Dec 27, 2025
1.0
We stopped by here yesterday ( Friday 12/26) at 2:30pm. It took at least 10 minutes to be seated.(the guy who seated us acted like he hated his job. I think he was the manager because he had a grey shirt on vs what the servers were wearing.) After being seated, It took 20 minutes before anyone acknowledged that we even existed. Finally, a waitress explained that our server is training and it's his 2nd day, but she'll take our drink orders, which was no problem at all. She dropped off our drinks 10 minutes later and said that our server will be right over. We waited and waited, finally 15 minutes later, she came back and took our order. (We never saw her after that.). Someone came by and filled our drinks while we were waiting for our food, which took over 30 minutes, which was finally delivered by the cooks. We never received silverware until 5 minutes after on food arrived. We were also missing marinara for our chicken parm sandwich, sauce for our chicken strips, and ranch which we ordered. The cooks got everything we needed, not our server. We were never asked how our food was, our drinks were never refilled again, and no one cleared our plates after being done for over 15 minutes. I had to flag someone down for our check and to get to-go boxes. When we got our bill, there was two extra drinks on it, which we didn't order. The guy in the gray shirt fixed that for us.
The only positive experiences were that the food was good and the cooks that delivered our food were friendly.
DK
Dallas Kerkela
Dec 20, 2025
1.0
The manager was very rude over putting a game on the tv.
AV
Alejandro Valadez
Dec 9, 2025
5.0
The is really tasty and fancy place
JH
Jessie Hughes
Nov 30, 2025
1.0
Wings are trash.. like they been sitting under a heat lamp for 6 hours. Never eating here again.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Watertown offer?
Buffalo Wild Wings offers award-winning Buffalo-style wings with 26 different sauces and seasonings.
Where is Buffalo Wild Wings located in Watertown, SD?
It is located at 2708 9th Ave SE, Suite #100, Watertown, SD 57201, USA.
What are the operating hours for Buffalo Wild Wings in Watertown?
The restaurant is open Monday through Sunday from 11:00 AM to 11:59 PM, with extended hours midnight to 1:00 AM on Monday, Friday, Saturday, and Sunday.
Is Buffalo Wild Wings in Watertown open late on weekends?
Yes, it stays open until 1:00 AM on Friday, Saturday, and Sunday.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant along with being a sports bar and chicken wings restaurant.
How can I contact Buffalo Wild Wings in Watertown?
You can reach Buffalo Wild Wings by phone at +1 605-878-3777.
What nearby places can I visit before or after dining at Buffalo Wild Wings?
Nearby you can visit Applebee's Grill + Bar for more American dining options or the Lone Pine Bar and Grill for a barbecue experience.
Are there accommodations near Buffalo Wild Wings for visitors?
Yes, Hampton Inn & Suites Watertown hotel is nearby and can provide convenient lodging for visitors.
Where can I go for a coffee near Buffalo Wild Wings?
Starbucks coffee shop is located close by, perfect for a coffee break before or after your meal.
Is there a mobile phone store near Buffalo Wild Wings?
Yes, T-Mobile and CellOnly - Verizon Authorized Retailer are nearby for your mobile phone and telecommunications needs.