Dairy Queen Grill & Chill

3.7
277 reviews
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Business Details

905 E Cherry St, Vermillion, SD
57069-2402, United States
(605) 624-4191
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
905 E Cherry St, Vermillion, SD
57069-2402, United States

Hours

Reviews

3.7
277 reviews
5 stars
107
4 stars
74
3 stars
42
2 stars
15
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, indicating a consistent problem with service quality.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality, including cold items and incorrect orders.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attention to customer needs.

Positive Experiences

Despite the negative feedback, some customers praised the ice cream and specific menu items, indicating that there are positive experiences to be had.
  • EP
    Ernie Porter
    5 days ago
    4.0
    Had chicken strip basket. Meal came out hot, fries were a little sparse. Staff not very friendly.
  • AS
    Andrew S
    Dec 18, 2025
    5.0
    Natasha and her crew have been amazing.
  • KD
    Kerrie D
    Sep 30, 2025
    5.0
    Best DQ I have been to. Very amazing staff. Would give a 10 stars if available too.
  • JW
    Janel Bice Wherry
    Aug 24, 2025
    3.0
    Ordered for 5 people, was first in drive through when it opened, was given drinks and ask if I would pull up front and they would bring it out -at 20 minutes later went in to see why we hadn’t gotten our order while others that came after us in drive through got their orders. Was not happy was told they had a spill on the floor and that the person at drive through had to help- there were 3 people up front, two in back cooking and the window person with one cleaning up with a mop the 3 up front were not doing anything. Would think beings we were the first to order that our order would be done way before the four cars behind us got theirs, and not take 20 minutes to where they were just boxing it up when I walked in. Very disappointed with the service and no one in charge. The guy didn’t even know the Managers name. Unsatisfactory! By the way this isn’t the first time service was bad, and I probably won’t go back for quite sometime.
  • AM
    Amanda Moeller
    Jul 15, 2025
    1.0
    I’m not happy I placed an order on the app on my way home and they still got my food wrong and won’t answer the phone it’s ridiculous for the money I paid. I should get what I actually ordered. I’m sorry but a double cheeseburger with only one patty. It’s not a double. This is why I don’t normally order food here. Because I don’t get what I ordered and I shouldn’t have to go back and forth to get my food.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Vermillion, SD?

It is open daily from 11:00 AM to 9:30 PM.