Dairy Queen Grill & Chill

2.5
157 reviews
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Business Details

725 North Heritage Parkway, Tea, SD
57064, United States
(605) 961-6534
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
725 North Heritage Parkway, Tea, SD
57064, United States

Hours

Reviews

2.5
157 reviews
5 stars
42
4 stars
14
3 stars
4
2 stars
15
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude behavior.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and trash on the floor.

Management Issues

Several customers noted poor management and staffing problems, suggesting a need for better training and oversight.
  • JL
    Joey Larsen
    Jan 2, 2026
    5.0
    The cashier who took our order roday also delivered our items to the table when they were ready. She was very friendly and helpful.
  • KV
    kadee Voigt
    Nov 30, 2025
    1.0
    Pulled up at the drive through at 5:42pm and didn’t get my food until 6:21pm! INSANE!! Not to mention my order was only 1/3 correct.
  • JV
    Joshua Vickery
    Nov 14, 2025
    1.0
    They totally forgot me. Sat in the drive through parking space for 30 minutes. Went inside and my food was sitting on the counter the whole time and it was cold. Absolutely terrible for a fast food service.
  • TB
    Travis Baker
    Oct 27, 2025
    1.0
    Place has the worst customer service was waiting out front for almost 5 minutes with the food allready ready and the managers come out from the back in their phones smiling and laughing
  • JB
    Justine Bye
    Sep 29, 2025
    5.0
    Ever since the new manager Jonathen has taken over- this Dairy Queen is amazing!!!! Highly recommend giving it a 2nd chance! We started going again as we live local, and it’s amazing!
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Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 725 North Heritage Parkway, Tea, SD 57064, United States.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and on Friday and Saturday from 10:30 AM to 10:00 PM. It is closed on November 27, 2025, and December 25, 2025.