Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong sizes, leading to customer dissatisfaction.
Staff Attitude
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and inattentive, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions inside the restaurant, including dirty tables and trash on the floor.
Management Issues
There were complaints about poor management and staffing levels, with many customers feeling that the location was understaffed and poorly run.