Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Sturgis Subway® Restaurant at 2620 Lazelle St. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service were mixed; some praised friendly and attentive staff, while others reported rude and unprofessional behavior.
Food Availability
Multiple reviews indicated frequent shortages of key ingredients like bread and toppings, leading to customer dissatisfaction.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and unsanitary food handling practices.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, particularly with online orders.
Employee Attitude
While some employees were commended for their positive attitudes, others were criticized for being unfriendly and unprofessional.
AS
Alexis Storm
Jan 29, 2026
1.0
Ordered 2 sandwiches, a wrap, and a footlong cookie online. Came in when it said to and they didn’t even start the order and were just standing around. When they did, they didn’t toast one of the sandwiches that was supposed to be. They didn’t cut the other sandwich and completely forgot the footlong cookie. Was not a good experience. Very disappointed😡
NS
Nolan S
Jan 11, 2026
5.0
Adam was great, handled the large group by himself super well! Had a great attitude and created a great atmosphere!
WW
Wesley Walker
Jan 7, 2026
1.0
Second time in a month they are out of bread and cheese. When I got there they were taking the garbage out the front door. Very not OK that does not follow any type if rule. Had ordered on the app to only find out they didnt start the order and had none of the food i ordered. This place needs an overhaul they need to figure out how to run a restaurant. It’s a wonder how they stay in business if they never have enough food. Also employees wearing headphones is very tacky.
MD
Matthew Dewolfe
Dec 16, 2025
1.0
Im not one to leave reviews but this one upset me. Made a online order. Walked into the employee on a personal call where he barely acknowledged me, just enough just to tell me he was out of all bread, except for wheat, had no cheese except for 1 kind , and no lettuce. Literally everything my sandwich was. Didn't offer a solution, just barely wrapped the sandwich, the end sticking out dropping toppings everywhere and said sorry, take care.
TT
Tracy
Nov 1, 2025
5.0
I ordered a protein bowl online. I walked from a nearby hotel, and it was ready when I arrived. The bowl was made exactly as I ordered it, and I was satisfied with the quality and flavor. The sandwich makers were super helpful and efficient. It seems to be a newer Subway or very recently remodeled.