Dairy Queen Grill & Chill

Reviews

• DG

  Debbie G

  Nov 1, 2025
  5.0
  Let me start by saying we first went to the Burger King as we saw it from our hotel, & had the worst experience By Far, of any BK before: we were totally ignored for 7-8 minutes, not a single word to us while we waited for them to acknowledge us or even try to take our order, as all of their "workers" were messed up, not able to even bag any orders for the drive thru, acting confused, the kitchen helpers were making mistakes on all those orders, so drive thru was completely messed up, and other workers were going from dining room with friends, to behind the counter to fix their own foods, never Once did one person speak to us or look at us. We asked eachother if we were invisible?? So after 7-8 minutes (too long) we walked out. Looked up The DQ Dairy Queen, it was like a block away. Walked into Dairy Queen, & within one second, the most cheerful hello 👋 was said to us by a young lady named Juno, who was very polite, extremely courteous, helpful & smiling & friendly while we ordered. Before we got our waters filled, the other young lady (dressed as a cowgirl, it was Halloween, about 7:15 p.m.) had our milk shake whipped, topped & served to us with a smile & friendly gesture. Our food was up Pronto, like 4 minutes, & it was all hot, fresh and perfectly made, every piece of both of our meals was perfect! Couldn't eat it all, went to get a box, the young man (dressed as a fun "cholo" with another gal employee, well he was smiling and very pleasant also, just in getting me a box. The whole crew was Just Amazingly Friendly, Eye Contact & Smiles, all very courteous, I was pleasantly blown away! I just want to commend these young ladies & young man at this DQ DAIRY QUEEN, & to also commend the managers who must be running this store, as these young people were acting professional, not screwing around or playing or on their phones, they were great to us as customers, and showed us respect from the first second thru the door We are moving to this area soon, and regularly attend the annual Sturgis Rallies, as do many friends & relatives of ours from many states around, and you can Bet on it, that we will tell All of them to Avoid the BK Burger King in Sturgis, but to Absolutely be Confident in The DQ DAIRY QUEEN in Sturgis, that they will have a pleasant experience with quality fast food perfectly done, so to be sure to patronize DAIRY QUEEN, & not bother to waste their time at the other place. BRAVO 👏 KIDS OF THE STURGIS DAIRY QUEEN!!!
• OO

  Oddball

  Oct 21, 2025
  5.0
  Awesome place to eat thank you
• LH

  Lionel Hinson

  Oct 2, 2025
  2.0
  The bathrooms were poorly kept and there were flies all over the order ready area. The staff was also poorly dressed. Would not recommend unless absolutely necessary.
• MA

  Mike Agee

  Sep 27, 2025
  1.0
  It should not take 20 minutes to get two Blizzard's made when very few people are in the store. You have people that come inside, don't just concentrate on the drive-thru.
• JJ

  Jandrpru

  Sep 21, 2025
  2.0
  Ordered 4 small blizzards and it cost $30!! And my blizzard was only mixed half way through. In my opinion it cost way to much for some okay-ish blizzards. This location needs to do better!

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