Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.4
292 reviews
5 stars
99
4 stars
68
3 stars
41
2 stars
27
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and staff being unhelpful or rude.
Food Quality
While some customers enjoyed the food, many complained about incorrect orders, stale items, and food safety concerns.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Staff Performance
There were mixed reviews about staff friendliness, with some praising individual employees while others noted a lack of professionalism and teamwork.
- AGAlphabet GirlDec 31, 20255.0I always wanted to stop in Sturgis and I finally got to. I picked this place because I love microbrew and they did NOT disappoint! The Sturgis Blonde was fantastic! I don't drink ales and this place has plenty of options. The food was SO good! The fried pickle spears were delicious and the ranch breading was unique and amazing. The BLT was precisely cooked with bacon that wasn't loaded with too much fat and not enough meat. They even made it a grilled cheese style when I added Swiss to it. Fantastic! I added cheese curds instead of fries and WOW, excellent and you could even choose the batter! I tried the ranch batter and it was really tasty and fresh. The gift store was reasonably priced with a LOT of options. Made the end of the visit a real treat. I'll be back when I travel through again!
- JTJosh TavesDec 26, 20254.0Four stars just for the fact the wait times are crazy sometimes. Otherwise, food is fine, better than average order accuracy.
- KKKanjiDec 9, 20252.0Cross country car trips always invite unique experiences. But this was like a Twilight Zone episode. Slow-paced and spaced out out employees.. The whole encounter was just weird.
- SLStrapping Young LadNov 10, 20251.0Cashier was nice and food was ok but bathroom porcelain doesn't appear to have been cleaned in weeks. Deep cake on top of the urinal and in the sink. Makes you wonder what else is out of whack. edit discovered its the wrong food in Whitewood, had to drive 20 miles round to get it replaced - manager was quick and friendly, no apology edit2: The management's official reply is HR robots telling me to generate adsense revenue for them by visiting their website, also no apology never eating here again, I hope you go out of business
- JPJL POct 18, 20254.0Burgers are really good. Service doesn't pay attention. Asked for no onions, got onions and no ketchup. Dry burger at drive-through. Another double berger, sloppy with sauces (but yummy) and not one single napkin!