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Arby's

3.4
(294 reviews)
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Business Details

2882 Dickson Dr., Sturgis, SD
57785, United States
(605) 720-4059
http://www.arbys.com/locations/us/sd/sturgis/2882-dickson-dr/store-8484
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2882 Dickson Dr., Sturgis, SD
57785, United States

Hours

Reviews

3.4
294 reviews
5 stars
97
4 stars
68
3 stars
42
2 stars
29
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and staff being unprofessional or inattentive.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, food being out of stock, and items not being fresh.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and restrooms, with several customers expressing concern over the overall cleanliness of the restaurant.

Staff Friendliness

Despite service issues, some customers praised individual staff members for their friendliness and positive attitude.
  • KH
    Karen Van Hull
    Feb 11, 2026
    2.0
    They are always out of something. Today no shakes or chicken filet
  • KH
    K H
    Jan 20, 2026
    3.0
    I have contacted the store itself and corporate many times. Nothing gets done. Food is usually good, but online ordering is always experiencing a problem, so you can't get the mobile deals, the employees won't correct it.
  • JT
    Josh Taves
    Dec 26, 2025
    4.0
    Four stars just for the fact the wait times are crazy sometimes. Otherwise, food is fine, better than average order accuracy.
  • KK
    Kanji
    Dec 9, 2025
    2.0
    Cross country car trips always invite unique experiences. But this was like a Twilight Zone episode. Slow-paced and spaced out out employees.. The whole encounter was just weird.
  • SL
    Strapping Young Lad
    Nov 10, 2025
    1.0
    Cashier was nice and food was ok but bathroom porcelain doesn't appear to have been cleaned in weeks. Deep cake on top of the urinal and in the sink. Makes you wonder what else is out of whack. edit discovered its the wrong food in Whitewood, had to drive 20 miles round to get it replaced - manager was quick and friendly, no apology edit2: The management's official reply is HR robots telling me to generate adsense revenue for them by visiting their website, also no apology never eating here again, I hope you go out of business
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Brand Certified Facts from Arby's

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