Dairy Queen Grill & Chill

3.3
376 reviews
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Business Details

907 E Colorado Blvd, Spearfish, SD
57783-2783, United States
(605) 642-7455
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
907 E Colorado Blvd, Spearfish, SD
57783-2783, United States

Reviews

3.3
376 reviews
5 stars
139
4 stars
75
3 stars
31
2 stars
25
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of attention to orders.

Food Quality

Many customers reported receiving cold or poorly prepared food, with several mentioning that items were not cooked properly or tasted bad.

Cleanliness

Several reviews pointed out dirty conditions in the restaurant, including unclean tables and restrooms, contributing to a negative dining experience.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to dissatisfaction and complaints about the ordering process.

Pricing Concerns

Customers frequently mentioned high prices compared to other locations, with some feeling that the value did not match the quality of food received.
  • JH
    Jocelyn Heller
    Oct 22, 2025
    1.0
    if I could give negative star I would. This place is horrible, the manager is rude and should not work in customer service. The food was gross and almost cold. I will not be going back.
  • SP
    Starla Pressley
    Oct 22, 2025
    1.0
    I rarely leave a review but this place is awful. The "manager" is extremely rude and acts annoyed that she has to take your order. She is so busy irritated that she doesn't even listen to the order. Going to stick to Culver's from now on.
  • CB
    Charles Bies
    Sep 22, 2025
    3.0
    The most expensive DQ we've run across in al our travels. Otherwise, they met our expectations. Not the best blizzard but okay.
  • JH
    J H
    Sep 15, 2025
    2.0
    Poor customer service
  • JB
    Joseph Budd
    Sep 15, 2025
    3.0
    Well, it was a drive thru experience. First we had to repeat the order twice. Then at the window, the girl asked again what it was we had ordered. So told her, chicken strips, country gravy, salad, no tomatoes. After getting the order, had to come around again, and get a fork. Then discovered they had added tomatoes to the salad. And not sliced or small round ones. These ones were diced and took about 15 minutes to dissect out. Their cups of ranch were also half frozen, which led me to wonder about prep care. At least the country gravy was good. Fries were a lil stale.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Spearfish offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQ ice cream cakes.

Does Dairy Queen Grill & Chill provide family-friendly facilities?

Yes, they offer booster seats, high chairs, seating, restrooms, and are wheelchair accessible, welcoming families and children.