Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
907 E Colorado Blvd, Spearfish, SD
57783-2783, United States
Reviews
3.3
381 reviews
5 stars
139
4 stars
75
3 stars
32
2 stars
25
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned dirty tables and restrooms, indicating a lack of cleanliness in the establishment.
Long Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often without any acknowledgment from staff.
High Prices
Many patrons felt that the prices were unreasonably high compared to the quality and portion sizes of the food.
- SSShawnfuzzyDec 27, 20251.0Wife and daughter walked over to get some snacks and were treated rudely. They were out of many items and my daughter noticed crumbs on at least one of the tables despite no one else being in the store.
- BBBrianneDec 25, 20251.0Walked in to grab a quick bite (few days ago now) to a lady cocooned into a carhart style jacket hood up, gentleman leaning on the counter with the same look of annoyance. Neither made eye contact, neither said a word to me. As I was browsing the menu I asked if they had steak fingers, she annoyingly responded “yeah we’re privately owned we don’t have a lot of things” then rolled her eyes. As my husband was going to the bathroom I stepped to the side and said I’d wait for him to order. A pick up truck pulls up and the girl rolls her eyes for at least the 4th time since our arrival and says cool guess I won’t be getting a break today. I went and told my husband we aren’t spending our money here where we clearly aren’t welcome. With their attitudes and lack of care for anything going on around them I figured I didn’t trust them touching my food either. It’s a shame, this was our 4th time trying to give this place another chance. Won’t be making that mistake again. I get staffing is hard to come by but at some point you have to realize that the way your staff treat people is going to impact your sales and your business reputation.
- AKAnna KapustDec 10, 20251.0I think this was probably some of the worst customer service ever. The lady literally rolled her eyes at me and shut the window mid sentence while I was talking… the food is tolerable but I feel like I’ve never had good service here
- JRJourney RuffnerNov 28, 20251.0Messed up my order, didn’t give a refund. We paid for more than we got. Told us to come back tomorrow but didn’t give us a receipt. The lady at the window was awkward with the whole situation. The manager wasn’t nice. Wouldn’t recommend going here.
- SSSierra sullivanNov 25, 20253.0I work in spearfish every other week and every time I stop at this DQ, the girl at the window sounds like shes fed up with the customer and has no time for you. If you don't like your job, find one that isn't customer service.
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill in Spearfish offer?
They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQ ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly facilities?
Yes, they offer booster seats, high chairs, seating, restrooms, and are wheelchair accessible, welcoming families and children.
Can I order food online for pickup at Dairy Queen Grill & Chill in Spearfish?
Yes, you can order online for pickup through their official Dairy Queen website.
Is there a drive-thru option available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill in Spearfish has a drive-thru service for convenient ordering and pickup.
How can I stay updated on exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Where is Dairy Queen Grill & Chill located in Spearfish?
It is located at 907 E Colorado Blvd, Spearfish, SD 57783-2783, USA.
What are some nearby helpful services to Dairy Queen Grill & Chill in Spearfish?
Nearby services include Monument Health Home+ Home Health and Hospice for health care, and AT&T for mobile phone accessories and services.
Are there any entertainment options near Dairy Queen Grill & Chill?
Yes, the Triple 7 Casino is nearby offering casino games and a bar, and The Music Room provides music school and concert venue experiences.
Where can families go for outdoor recreation near Dairy Queen Grill & Chill?
Families can visit Spearfish Canyon Golf Club, a nearby golf course and community service venue.
What convenient amenities are close to Dairy Queen Grill & Chill in Spearfish?
Nearby amenities include the Double Suds Laundromat for laundry and auto detailing, Conoco gas station with a convenience store and breakfast options, and several automotive services like Superior Auto Solutions.