Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
379 reviews
5 stars
164
4 stars
93
3 stars
50
2 stars
27
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly and prompt service while others reported rude staff and long wait times.
Food Quality
Food quality received mixed reviews; some customers enjoyed their meals while others complained about greasy, cold, or poorly prepared items.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms, contrasting with some reports of a clean environment.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Staffing Issues
Many reviews noted staffing shortages affecting service speed and overall experience, with some customers expressing frustration over the impact on service quality.
- EHEthan HopperJan 1, 20261.0Went in around 8:45 on January 1st, 2026. Received this mozzarella stick, which looks half chewed. Food was also cold. Lady at the window was nice though.
- TKTravis KnightDec 11, 20255.0Aye with my family inside, place was very clean and pleasant. Little to no noise from the kitchen, and service was quick.
- MWMariah WalkerOct 28, 20255.0Stopped by for lunch and my order is always kinda complicated because im picky and my bf has alot of allergies and they are spot on
- CHC HSep 11, 20253.0I went to the Arby's in Spearfish Sd. I purchase three meals and donated $5.00 to their charity for No Child To Go Hungry. When I looked at my receipt, I was charged tax on my donation. I spoke with the manager & she stated donations are not taxed. I asked her to look up my transaction & do the math. I was charged tax. She stated no one else has brought this up so it must have been a mistake on our receipt. It's not about the $0.31, it is about being charged tax on a donation. This is not right. If you make a donation please look at your receipt to ensure you are not being charged tax. Take that little extra time to see if the company is being truthful.