Panera Bread

Reviews

• KK

  Kandice K

  4 days ago
  1.0
  I placed an online order that somehow didn't get to them but did in fact charge my credit card. I was passed from rude non caring person to rude non caring person. Eventually I just asked if I could just get my order and pay again. Now im waiting to handle it with my credit card. I was very surprised at how dismissive they were towards me. This was my 1st and last time there. Shame on the staff and really on the mgr who could not have cared less and actually just walked away.
• DW

  Devon Woldt

  6 days ago
  5.0
  Never a bad experience at panera bread great customer service, although i do prefer nightshift kitchen, they always hook me up with the freshest ingredients and a killer sandwich
• LL

  Lexie

  Apr 17, 2026
  5.0
  Great service. The girl with pink hair gave me a fire recommendation. She was handling all the orders and payments! My food was fresh and hot👍👍
• AO

  Augustina Osabutey

  Apr 9, 2026
  1.0
  I had to throw the food away. Had a very bad experience tonight. We always buy the Chicken bacon rancher. Whoever was in charge today decided not to add ranch. We took it it back for it to be corrected. We heard someone in the kitchen complaining about bringing it back. In summary, the ranch was still not added. I had to throw my food away after paying with my hard earned money.
• MM

  MsShannab

  Apr 9, 2026
  2.0
  I say this with empathy, but the woman at the drive-thru is very, very slow moving around and should maybe be in a different position with less pressure and time demand bc people are trying to get in ans out quickly. It may be health or body aches, but there is no hustle in this woman at all. Also, she completely ignores the people at the window. I wasn't greeted or even given eye contact. Nobody came to the window at all after I ordered from the speaker until after I'd waited around 10 minutes. Then, she came to the window, said my total and absolutely no other words, and walked away. When she handed me my bag, she said nothing. I said thank you, and she closed the window. I also wasn't offered a receipt. I'm missing an item and I have called three times for a refund, but nobody answered the phone and eventually it just hangs up on you after ringing for so long. I don't live in this city, I can't come in later to get a refund. Please address this and let me know how I can reach someone.

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