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Taco Bell

3.9
(1616 reviews)

Business Details

(605) 336-7089

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4100 West 12th Street in Sioux Falls. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4100 West 12th Street, Sioux Falls, SD
57105, United States

Hours

Reviews

3.9
1,616 reviews
5 stars
678
4 stars
454
3 stars
237
2 stars
93
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many reported issues with incorrect items, missing ingredients, and inconsistent quality.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary food preparation practices.

Order Accuracy

Many reviews mentioned frequent mistakes with orders, including missing items and incorrect customizations.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
  • EK
    Everett Keeble
    Feb 12, 2026
    3.0
    Fast friendly great food as always. Thank you .
  • VO
    Victor Oliksandrav
    Feb 8, 2026
    1.0
    The\n Service and everything was not the greatest. The food is the fast-paced is but one lady that was working there would not give me 1 drink when I did order 4 of them with meals, but I only needed 1 drink and most places will only give me 1 drink when I ask for it.
  • SS
    SD Smith
    Jan 31, 2026
    1.0
    The worst of the worst work here. Very rude and acted very childish when I asked for my order more than once. Refused to give it to me.
  • KD
    Katie DeBoer
    Jan 30, 2026
    1.0
    Well where do I start! I love Taco Bell and I am very frustrated! I go to this location multiple times a month and seems like more times the not the service and food quality is awful! I can’t have sour cream so I request everyone NO SOUR CREAM 9 times out of 10 there is always sour cream! I try to always come in and get my ordered corrected but today was the icing on the cake! We went in placed an order on the app for dine in and waited almost 12 minutes for our food. I finally went up to counter to ask where my food was. Also this loud group of kids showed up screaming, shouting, and swearing I asked the front desk lady if there was anything they could say to the group of guys to get them to quiet down a little bit because we are paying customers and they are disrupting us and other people the lady then states that she can let the manager know she then comes up front and says managers busy it will be a while. Later as I took a bite into my food there was sour cream on it. I went up to the counter and tried to get the attention of a staff member and couldn’t. While I was standing there waiting I could see into the kitchen where employees were making food.I was highly disgusted to see a employee making several people’s food and in between making the food he would pick up his phone and scroll around on it then continue making people’s food with the same gloves on. I finally saw a staff member come back from the bathroom and approached him explained how my food was messed up and that I need it remade. He asked me how it was supposed to be and he went back to the kitchen and explained and got it corrected. While the other employee was fixing it the guy comes back and I said can I please say something to you he said what’s that I said I have stood here for like 5 minutes ignored and watched that employee make multiple peoples food while touching his phone and not changing there gloves I expressed how gross that is and how not clean that is and how your putting bacteria and germs in peoples food. As I am expressing this to him the other employee brings my remade food over and grabs his phone out of his pocket and starts scrolling. The employee that was helping me then states dude your touching your phone and making food with gloves on. The guy looked confused so I just explained to him that it is filthy to touch your phone and make other peoples orders because the germs off your phone are now in peoples food. He said in frustration your right and took his gloves off and threw them away. I expressed can I please explain something. I guarantee you use your phone in the bathroom and do not disinfect your phone after meaning all private areas and fecal areas that touched your hands have now touched your phone, your phone touches everything counters, your pocket, the floor, etc and now your placing all those germs and bacteria into peoples food. He storms off someone from the back says hey what’s going on and at this point and time I grabbed my stuff and left. I am very disappointed in the quality of service they provide I am disappointed that no matter how many notes or customizations I put they don’t follow it. But now to physically see food being made so filthy is just a complete turn off and definitely does not make me want to eat and this location or Taco Bell at all anymore. I definitely think a lot of retraining and cleanliness courses need to be done! I also feel that they need to have more strict and firm management that can deal with problems like this and make them correct. I am very frustrated and want someone to reach out to me regarding this matter as I want this situation taken care of before someone else gets sick from this.
  • JD
    Joshua Dutcher
    Jan 26, 2026
    2.0
    All of my tacos were broken on the bottom and a couple of them completely fell apart

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