Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, with many leaving without receiving their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly assembled food.
Staff Behavior
Feedback indicated a lack of professionalism among staff, with reports of rudeness and unresponsiveness to customer inquiries.
Food Quality
While some customers enjoyed specific items, many criticized the food for being cold, stale, or poorly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions at the location, including dirty seating areas and poor kitchen hygiene.