McDonald's

3.3
1784 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4903 N Cliff Ave, Sioux Falls, SD
57104, United States

Hours

Reviews

3.3
1,784 reviews
5 stars
546
4 stars
354
3 stars
359
2 stars
161
1 star
364

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Cleanliness Concerns

Numerous reviews highlighted unsanitary conditions, including dirty tables, restrooms, and the presence of flies.

Food Quality

Feedback on food quality was mixed; while some enjoyed the taste, others complained about cold or poorly prepared items.

Staff Attitude

While some customers praised friendly staff, many others noted rudeness and a lack of professionalism among employees.

Operational Problems

Customers experienced issues with the ordering process, including reliance on kiosks and inconsistent opening hours.
  • KK
    Kevin K
    Nov 11, 2025
    1.0
    Ordered 12 nuggets and a cheeseburger. I was given 2 cheeseburger and 5 nuggets, even though the carton says 6? So not only can your employees not read, they also can't count. I tried this place because the one on Louise was so awful. I guess you guys hire just any warm body. I also got sick 2 weeks ago, but could not pinpoint it to a specific meal. Knowing the incompetence I've been experiencing, I would not be surprised if your employees aren't practicing basic hygiene and sanitation. I'm going to stick to cooking my own meals. We're overpaying for wrong orders and poorly cooked food. What a waste of money.
  • RS
    Ronald Scorzafava
    Nov 7, 2025
    2.0
    Order was taken by a young man who told me he was covering this shift for another. He took my order and upside my fries, asked him and he said yes my fries would be fresh. They were not. When I went to get my drink, I was stunned at how much of a mess it was. Both setup dispensers were broke down and empty, one of th soda fountains was overflowing as the tray was completely full. Both trash cans were overflowing. I had this young manager take a walk with me and look at what I was seeing. He agreed and said he was gonna have to get at it. There were at least 8 or 9 girls gathered in the area where the food comes out. Why aren't a couple of them cleaning this place up? I grew up with McDonalds and for the most art there is always a pride about the stores cleanliness. They have while I sat here and ate a good hot burger, but passed on the barely warm fries. I would have loved to have seen the owner walk in and see what I saw. I could only think, I hope it's better back in the kit hen than out here. I reali,e they just went through a rush, but you have to have a constant handle on the whole store, not just the food going out.
  • CB
    Carley je'ann Baldwin
    Nov 4, 2025
    2.0
    I've been waiting for a coupon for over a month now. I ordered a $5 bag and didn't receive nuggets or fries...
  • DB
    Delea Butler
    Oct 19, 2025
    1.0
    Consistency is everything for a business. They don't care about customer service or making meals & drinks correctly. Most people working there don't know how to do their job.
  • JT
    Jason & Tabitha Thomas
    Oct 5, 2025
    4.0
    ⭐⭐⭐⭐ Food: The food was a little greasy, but not overly so — the beefy flavors stood out nicely, and nothing felt too salty, which is a common complaint at other locations. Service: Out of many cross-country stops, this McDonald’s was exceptional. Arriving late on a Sunday night after 8 hours on the road, the staff were attentive and efficient. Atmosphere / Cleanliness: Spotlessly clean — far above what I often see in fast food at that hour.

Frequently Asked Questions About McDonald's

What are the drive-thru hours for McDonald's at 4903 N Cliff Ave, Sioux Falls?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.

Can I get delivery from this McDonald's location? If so, what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 10:29 PM Monday through Thursday and Sunday, and until 11:29 PM on Friday and Saturday.