McDonald's

Reviews

• AK

  Anthony Kasper

  Nov 14, 2025
  1.0
  The male drive through employee was extremely rude, I'm done with this McDonald's. Too many issues every time I go there.
• JS

  Jeremiah Scott

  Nov 9, 2025
  1.0
  Garbage was over flowing and all over floor, and homeless person sleeping in corner, filthy if you have a choice go to different McDonald’s
• MM

  M

  Nov 8, 2025
  1.0
  The girl working the drive thru at 8:59am definitely needs to be trained again. So unprofessional and rude. I’ll choose another location next time.
• JE

  Jason Eastling

  Oct 14, 2025
  2.0
  Employee used the urinal and didn't wash hands. Saw this after we ate our food. People were nice, but I'm grossed out.
• RM

  Rakeem McGee-hogan

  Sep 30, 2025
  1.0
  ⭐ 1 Star – Poor Customer Service at Minnesota Ave Location I normally don’t leave reviews, but I had such a disappointing experience at the McDonald’s on Minnesota Avenue that I felt it was necessary to speak up. I initially went to the 12th Street McDonald's, but they were busy, so I decided to try the Minnesota location. When I pulled into the drive-thru, there were no cars—so I figured it would be a quicker option. However, when I got to the speaker, I was greeted with a very rushed and unfriendly, "Go ahead with your order." I let the staff member know that I couldn't see the menu because the previous customer's receipt was still on the screen. As the screen finally cleared, he repeated (with a noticeable attitude), "Go ahead with your order." I politely asked for a moment to review the menu. When I said I was ready, the response I got was, “You can wait,” again with clear irritation. At that point, I no longer felt comfortable placing an order—if someone speaks to customers like that, I don't trust them to prepare my food. I drove all the way back to the 12th Street location, waited 20 minutes, and still received excellent customer service there. What really sealed the deal for me was calling the manager to report the issue—only to be told that I was being rude. Thankfully, I had someone in the car who confirmed that I remained calm and respectful the entire time. It’s unacceptable for a manager to dismiss a customer’s concern like that. If management defends this kind of behavior, it’s no surprise the location has a 3.1-star rating. In short: ✔️ 12th Street location – worth the wait, great customer service. ❌ Minnesota Avenue location – rude staff, dismissive manager, and poor attitude overall. I hope McDonald’s takes a closer look at how this location is being run, because this kind of customer experience reflects badly on the brand.

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