McDonald's

3.1
2395 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2416 W 12th St, Sioux Falls, SD
57104, United States

Hours

Reviews

3.1
2,395 reviews
5 stars
686
4 stars
443
3 stars
426
2 stars
206
1 star
634

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for food.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Staff Attitude

Several customers noted rude or unhelpful behavior from staff, impacting overall service quality.

Food Quality

Multiple reviews mentioned cold or poorly prepared food, with some items being stale or not fresh.
  • TL
    Terra Lancaster
    6 days ago
    1.0
    Went through the drive through ordered 4 McDoubles with no pickle. I received them with nothing on them. No ketchup, no onions. No mustard, no. Nothing very dry, very burnt, bad service. Worst, McDonald's experience ever.
  • RG
    Richard Gulbrandson
    Jan 4, 2026
    5.0
    Great taste but prices sure are going up.
  • CS
    Christine Wambli Zi Steele
    Jan 4, 2026
    1.0
    I waited over 15 min in line for 2 plain hamburgers and a medium fry. The car ahead of me waited even longer for a Happy Meal. I literally watched 8 cars get there food and go along there way. I had to call the store to see what the hold up was and I didn't even get a sorry for your wait smh SERVICE WAS TRASH
  • JV
    Jacob Vargo
    Jan 2, 2026
    1.0
    I got a doordash from here and the fries tasted raw like they dipped it in the fryer and took it out... absolutely horrible
  • AH
    Ashley Howd
    Dec 22, 2025
    1.0
    This is the worst McDonalds in Sioux Falls. Always super slow, they often do not get my order correct either. I won't be going to this one again.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Sioux Falls, SD?

This McDonald's is generally open from 5:00 AM to midnight on Monday and Sunday, and 24 hours from Tuesday to Saturday.

When is the delivery service available at this McDonald's?

Delivery hours are from 5:00 AM to 11:29 PM on Monday and Sunday; from 5:00 AM to 3:59 AM the next day on Tuesday; and 4:00 AM to 3:59 AM the next day from Wednesday through Saturday.