Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food prepared incorrectly.
Customer Service
Feedback on staff behavior was mixed; while some employees were praised for their friendliness, others were noted for being rude or unhelpful.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the bathrooms and dining areas.
Food Quality
The quality of food received mixed reviews, with some customers expressing dissatisfaction with the preparation and freshness.
PA
Patrick Anderson
1 day ago
1.0
Only waited 17 minutes for a cheeseburger during lunch hour. Seems like they could do better than that.
WW
Woe Jilla (WoeJilla)
4 days ago
2.0
Service is always super slow if you go inside as they prioritize drive-thru and online/app orders. Dining area usually unkept.
AS
Alex Schultz
6 days ago
4.0
McNucggets still as good as ever. The large fries seem fine to me but wait times can be iffy
CM
Carolyn Moore
Feb 20, 2026
3.0
Burger was thrown together like it went through a "hard-left turn"... everything was shifted. This was part of a truck stop. It took longer than usual to get my two small hamburgers, one plain. The attached bathroom smell very strong... Like pit-toilets...but it was picked up and clean. Just there for a quick stop to fuel up, stretch my legs, walk my dog, and grab a bite.
BG
B G
Feb 10, 2026
1.0
Worst McDonald's I've ever experienced no management at all, sat in LINE for over 10 minutes, and they claimed they didn't know who was working the front counter. The main manager who checked us out was in the back and just disappeared. There is no management skills, no nothing, this is ridiculous. My wife asked for our drinks and got ignored. Will not be returning.