Dairy Queen Grill & Chill

3.5
709 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4407 E 10th St, Sioux Falls, SD
57103-2601, United States

Hours

Reviews

3.5
709 reviews
5 stars
284
4 stars
142
3 stars
87
2 stars
51
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including instances of rudeness and unprofessional behavior, but also some praise for friendly employees.

Food Quality

Many customers reported issues with food quality, including cold meals, incorrect orders, and unsatisfactory preparation of items like Blizzards.

Cleanliness

Numerous reviews highlighted poor cleanliness standards in the restaurant, with reports of dirty tables, trash, and flies present.

Service Speed

Customers frequently complained about long wait times for orders, both in the drive-thru and inside the restaurant, often leading to frustration.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • EM
    Emilie M
    Oct 30, 2025
    5.0
    Adres was the kindest person, very empathetic and knows what to do to make a customers day. You should be proud to have him.
  • KK
    K K
    Oct 19, 2025
    1.0
    I ordered a Large blizzard to share w my grandson n I paid $8 for it. 1/2 of the blizzard had no toppings. I just gave it ti my grandson. None of the DQS can make a blizzard. Laziness!!!!!
  • BM
    Barnes Mccarthy
    Oct 14, 2025
    4.0
    only order if the two cool black dudes working, other then that your blizzard won’t get blended perfectly. Amazing NanaSplit by the way.
  • DB
    Dee Bader
    Oct 9, 2025
    1.0
    Definitely the worst DQ to eat at. The staff is pretty cool, but the manager doesn't know how to treat customers or how to get back to them in a timely manner. We ordered the sauce and toss, what a joke its like they only put a tablespoon of bbq sauce on the chicken strips. They were dry and hard. The onion rings were hard and fries were soggy. I also asked for a chocolate malt and ice cream was not blended. We eat at DQ almost once a week. It's sad that we travel clear across town to avoid this establishment. Also the place is so disgusting, they are horrible with cleaning up. I would avoid if at all possible.
  • AA
    Ace
    Sep 18, 2025
    5.0
    Very good food

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes through DQCakes.com.

Where is Dairy Queen Grill & Chill located?

It is located at 4407 E 10th St, Sioux Falls, SD 57103-2601, USA.