Feedback indicates a mix of positive and negative experiences with staff, including instances of rudeness and unprofessional behavior, but also some praise for friendly employees.
Food Quality
Many customers reported issues with food quality, including cold meals, incorrect orders, and unsatisfactory preparation of items like Blizzards.
Cleanliness
Numerous reviews highlighted poor cleanliness standards in the restaurant, with reports of dirty tables, trash, and flies present.
Service Speed
Customers frequently complained about long wait times for orders, both in the drive-thru and inside the restaurant, often leading to frustration.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
EM
Emilie M
Oct 30, 2025
5.0
Adres was the kindest person, very empathetic and knows what to do to make a customers day. You should be proud to have him.
KK
K K
Oct 19, 2025
1.0
I ordered a Large blizzard to share w my grandson n I paid $8 for it. 1/2 of the
blizzard had no toppings. I just gave it ti my grandson. None of the DQS can make a blizzard. Laziness!!!!!
BM
Barnes Mccarthy
Oct 14, 2025
4.0
only order if the two cool black dudes working, other then that your blizzard won’t get blended perfectly. Amazing NanaSplit by the way.
DB
Dee Bader
Oct 9, 2025
1.0
Definitely the worst DQ to eat at. The staff is pretty cool, but the manager doesn't know how to treat customers or how to get back to them in a timely manner. We ordered the sauce and toss, what a joke its like they only put a tablespoon of bbq sauce on the chicken strips. They were dry and hard. The onion rings were hard and fries were soggy. I also asked for a chocolate malt and ice cream was not blended. We eat at DQ almost once a week. It's sad that we travel clear across town to avoid this establishment. Also the place is so disgusting, they are horrible with cleaning up. I would avoid if at all possible.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes through DQCakes.com.
Where is Dairy Queen Grill & Chill located?
It is located at 4407 E 10th St, Sioux Falls, SD 57103-2601, USA.
What are the operating hours of Dairy Queen Grill & Chill?
They are open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:30 PM on Fridays and Saturdays. They are closed on November 27, 2025, and December 25, 2025 for holidays.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, this location has both drive-thru and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly with facilities such as booster seats and high chairs?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, restrooms, and is wheelchair accessible.
Can I order food from Dairy Queen Grill & Chill online or through an app?
Yes, you can place orders online via their pickup page or download their app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill offer free WiFi?
Yes, free WiFi is available at this location.
How can I get to Dairy Queen Grill & Chill if I am visiting the nearby East Mercato liquor and tobacco store?
East Mercato is located near Dairy Queen Grill & Chill, so after your visit there, you can easily walk or drive a short distance to enjoy ice cream and meals at Dairy Queen.
Where can I find automotive services near Dairy Queen Grill & Chill?
Nearby automotive services include Gt Express for convenience and tire repair, My Buddy's Garage for repairs, and TMA - Tire Muffler Alignment for tire and oil change services.
What nearby banks or ATMs can I visit when coming to Dairy Queen Grill & Chill?
You can find financial services such as US Bank, U.S. Bank ATM, LibertyX Bitcoin ATM, and Bitcoin Depot - Bitcoin ATM close to Dairy Queen Grill & Chill for your banking and currency exchange needs.