Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Mixed reviews on food quality, with complaints about portion sizes, overcooked items, and missing ingredients.
Cleanliness
Several reviews noted cleanliness issues, including sticky floors and unsanitary conditions.
Positive Staff Interactions
Some customers praised friendly and helpful staff, highlighting positive interactions despite overall service complaints.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items.
TA
Tyler Andrew
Oct 9, 2025
4.0
Well usually DQ takes a bit but the service here is a bit cold no please or thank you just entitled workforce that feels upset your even in a drive through line. Smile when you talk it comes through the speaker o can spend my 20 bucks elsewhere and wait less so step it up folks
HB
Hunter Benecke
Sep 22, 2025
1.0
I placed a mobile order online for me and my colleague to be ready at 11 o’clock. I went to the drive-through to tell him I was here. Told me to pull to the back of the store to drive-through spot Number 2 I sat there for 20 minutes waiting for my food after 20 minutes. I was upset so I go inside and my food is just sitting inside. No one knowing what it’s for. I am very dissatisfied with this location. I w
AM
Alonna Marie
Sep 20, 2025
2.0
Hours on Google say 11pm. Drove across town and they were closed.
JK
Judy Kendall
Sep 18, 2025
5.0
Our food was delivered to our table quickly. And the sweet girl that took our order was very friendly!
MD
melissa dougan
Sep 15, 2025
3.0
I ordered 3 piece chicken strips and these tiny pieces of chicken is what I got 🤦♀️ (bbq in picture to compare size)
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Sioux Falls?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:30 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill in Sioux Falls open on major holidays?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, Blizzard® Treats, shakes and malts, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill in Sioux Falls have facilities for families with children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and is good for kids.
Is there outdoor seating and WiFi available at Dairy Queen Grill & Chill?
Yes, the location offers outdoor seating and free WiFi for customers.
Can I order food online or via mobile at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and enjoy mobile ordering and rewards via their app.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they have a drive-thru service for convenient food pickup.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit The Big Sioux River park for outdoor activities, the StretchLab gym for fitness sessions, or the Starz sports bar to enjoy drinks and games.
Is there a coffee shop near Dairy Queen Grill & Chill in Sioux Falls?
Yes, Starbucks is nearby where you can grab coffee or smoothies before or after your meal.
Are there any unique shopping experiences near Dairy Queen Grill & Chill?
Yes, you can check out Gunderson's Jewelers for jewelry and gifts, Tote-ally Gorgeous Boutique, or Elegant Xpressions for women's clothing and bridal shops.