Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, poor portion sizes, and overcooked items.
Service Speed
Customers frequently noted slow service, particularly during busy times, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed their food, indicating that experiences can vary.
Cleanliness
There were mixed reviews about cleanliness, with some customers noting dirty tables and floors.
AH
Andrew Hershman
2 days ago
4.0
Limited staff working today. Took over 5 minutes to order and when took order clerk got easily confused but was able to sort things out. The wait would have been longer but some people left and another gentleman saw I had kids and let us go 1st. We tried dine in but took almost 15 minutes to get food and we were on a limited time frame.
Food was good. I recommend the oreo snowdrift blizzard of the month.
TB
Tessa Boysen
Dec 18, 2025
3.0
Person who took our order sighed a lot, wasn't nice, used a lot of "k's" and used no manners. When we got to the window she didn't say one word to use.
RT
Raquel Thulin
Dec 2, 2025
5.0
I love their hamburger 🍔 it’s the best in Sioux Falls
TL
Theresa LA
Nov 24, 2025
1.0
Ordered a blizzard strawberry cheesecake. They forgot to put the cheesecake in it and it was runny even though they flipped it upside down it was no blizzard very disappointed, especially when I had to pay six bucks.
TA
Tyler Andrew
Oct 9, 2025
4.0
Well usually DQ takes a bit but the service here is a bit cold no please or thank you just entitled workforce that feels upset your even in a drive through line. Smile when you talk it comes through the speaker o can spend my 20 bucks elsewhere and wait less so step it up folks
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Sioux Falls?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:30 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill in Sioux Falls open on major holidays?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats does Dairy Queen Grill & Chill offer?
They serve soft-serve ice cream, Blizzard® Treats, shakes and malts, Grillburgers®, Chicken Strip Baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill in Sioux Falls have facilities for families with children?
Yes, the restaurant is family-friendly and offers booster seats, high chairs, and is good for kids.
Is there outdoor seating and WiFi available at Dairy Queen Grill & Chill?
Yes, the location offers outdoor seating and free WiFi for customers.
Can I order food online or via mobile at Dairy Queen Grill & Chill?
Yes, you can place orders online through their website and enjoy mobile ordering and rewards via their app.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, they have a drive-thru service for convenient food pickup.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit The Big Sioux River park for outdoor activities, the StretchLab gym for fitness sessions, or the Starz sports bar to enjoy drinks and games.
Is there a coffee shop near Dairy Queen Grill & Chill in Sioux Falls?
Yes, Starbucks is nearby where you can grab coffee or smoothies before or after your meal.
Are there any unique shopping experiences near Dairy Queen Grill & Chill?
Yes, you can check out Gunderson's Jewelers for jewelry and gifts, Tote-ally Gorgeous Boutique, or Elegant Xpressions for women's clothing and bridal shops.