Dairy Queen Grill & Chill

4.0
710 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5001 S Crossing Pl, Sioux Falls, SD
57108-5074, United States

Hours

Reviews

4.0
710 reviews
5 stars
337
4 stars
198
3 stars
74
2 stars
28
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and attitude.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, poor portion sizes, and overcooked items.

Service Speed

Customers frequently noted slow service, particularly during busy times, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed their food, indicating that experiences can vary.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting dirty tables and floors.
  • AH
    Andrew Hershman
    2 days ago
    4.0
    Limited staff working today. Took over 5 minutes to order and when took order clerk got easily confused but was able to sort things out. The wait would have been longer but some people left and another gentleman saw I had kids and let us go 1st. We tried dine in but took almost 15 minutes to get food and we were on a limited time frame. Food was good. I recommend the oreo snowdrift blizzard of the month.
  • TB
    Tessa Boysen
    Dec 18, 2025
    3.0
    Person who took our order sighed a lot, wasn't nice, used a lot of "k's" and used no manners. When we got to the window she didn't say one word to use.
  • RT
    Raquel Thulin
    Dec 2, 2025
    5.0
    I love their hamburger 🍔 it’s the best in Sioux Falls
  • TL
    Theresa LA
    Nov 24, 2025
    1.0
    Ordered a blizzard strawberry cheesecake. They forgot to put the cheesecake in it and it was runny even though they flipped it upside down it was no blizzard very disappointed, especially when I had to pay six bucks.
  • TA
    Tyler Andrew
    Oct 9, 2025
    4.0
    Well usually DQ takes a bit but the service here is a bit cold no please or thank you just entitled workforce that feels upset your even in a drive through line. Smile when you talk it comes through the speaker o can spend my 20 bucks elsewhere and wait less so step it up folks

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Sioux Falls?

Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:30 PM on Friday and Saturday.

Is Dairy Queen Grill & Chill in Sioux Falls open on major holidays?

The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).