Customers consistently reported extremely long wait times, often exceeding 20-40 minutes, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Behavior
Several customers noted unprofessional behavior from staff, including rudeness and lack of attention to customers.
Food Quality
While some customers enjoyed the food, many reported receiving cold or poorly prepared items, leading to dissatisfaction.
Management Issues
Frequent mentions of poor management and disorganization, with staff appearing untrained and unmotivated.
CN
Carrie N
6 days ago
1.0
We waited over 45 minutes for our food. Burgers were cold. Fries were stale. Chicken strips were luke warm. Coke tasted like carbonated water. Terrible!
SW
Sami Wilmarth
Dec 16, 2025
1.0
I’ve come three separate times around 9:30-9:45 and they are closed already :(
AG
Avery Groves
Dec 13, 2025
1.0
Worst DQ in Sioux Falls, a simple order takes 20 minutes, I'm not sure what the problem is but something needs to change here.
AA
Ace
Nov 24, 2025
5.0
Very very nice people very nice to me and my dog! Very good food!
SL
Shannon Larsen
Nov 22, 2025
1.0
Worst service I have had in a very long time. 25 minutes in the drive thru. Employees were all inside joking laughing. Then I received my food and it was cold? Idk how that works but I will never go to this location ever again. Management obviously needs an adjustment.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Sioux Falls?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Fridays and Saturdays.
What kind of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, it offers booster seats, high chairs, is wheelchair accessible, has restrooms, and has seating, making it family-friendly and good for kids.
Is there a drive-thru service available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill has a drive-thru service for customer convenience.
Can I order from Dairy Queen Grill & Chill through a mobile app?
Yes, you can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards features.
Where is Dairy Queen Grill & Chill located in Sioux Falls?
It is located at 2200 S Marion Rd, Sioux Falls, SD 57106-3635, USA.
Which nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby you can find places like Dynasty Chinese and Vietnamese Cuisine for Asian food, T.C.'s Referee Sports Bar for drinks and sports viewing, and Breadsmith for bakery treats.
Are there any nearby health and wellness facilities close to Dairy Queen Grill & Chill?
Yes, you can visit places such as Y-Knot Massage Therapy, Sioux Spine and Sport PLLC, and Day of Indulgence spa for relaxation and wellness services near Dairy Queen.
If I need banking or financial services near Dairy Queen Grill & Chill, where can I go?
There are several options nearby including Dacotah Bank, Dakota Bank Silver Valley, CorTrust Bank, and Edward Jones financial advisor offices.
Does Dairy Queen Grill & Chill have an online presence for more information?
Yes, you can visit their website at https://www.dairyqueen.com/ and their Facebook page at https://www.facebook.com/111795132021397 for updates and more details.