Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
701 reviews
5 stars
273
4 stars
162
3 stars
71
2 stars
51
1 star
144
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Behavior
Feedback indicated that staff were often unprofessional, with reports of rudeness, lack of communication, and visible disinterest in customer service.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the freshness and presentation, noting that items were often cold or poorly made.
Cleanliness and Atmosphere
The new location was noted as clean and functional, but the overall atmosphere was marred by chaotic service and disorganized operations.
- SLShannon Larsen2 days ago1.0Worst service I have had in a very long time. 25 minutes in the drive thru. Employees were all inside joking laughing. Then I received my food and it was cold? Idk how that works but I will never go to this location ever again. Management obviously needs an adjustment.
- SNShea NettifeeOct 27, 20251.0What a horrible establishment. I work my butt off just trying to survive and one of the worst things that could happen is greeting stuck with a door dash order from this location. Yes they wait at all dairy queens to prepare the frozen part, but here even though the order is paid for, they have it there, when a driver shows up who's living partially depends on waiting and delivering that order gets screwed when the store decides the guy who needs to make a living isn't as important as the whole drive through line,I don't even get treated as well as if I went through a long drive through and ordered something my self, no the guy who needs to pick up the order so he can deliver it and make some money to feed himself has to wait until they are done with everyone else, even the people who haven ordered before I can get my delivery and move on with my life. What a horrible establishment to screw up people making a living for themselves or trying to.
- DRDusty RoadsOct 27, 20251.0First in line in drive through took 20 minutes to get my food bunch of young dudes working here not a fan
- CSCiara SchumacherOct 17, 20251.0Why am I waiting 15 minutes at 3 in the afternoon for a cheese burger and a blizzard?
- MMMuck MuckerOct 7, 20255.0Not my normal dq but always low wait times
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Sioux Falls?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:30 PM on Fridays and Saturdays.
What kind of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, it offers booster seats, high chairs, is wheelchair accessible, has restrooms, and has seating, making it family-friendly and good for kids.
Is there a drive-thru service available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill has a drive-thru service for customer convenience.
Can I order from Dairy Queen Grill & Chill through a mobile app?
Yes, you can download the Dairy Queen app for exclusive deals and use mobile ordering and rewards features.
Where is Dairy Queen Grill & Chill located in Sioux Falls?
It is located at 2200 S Marion Rd, Sioux Falls, SD 57106-3635, USA.
Which nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby you can find places like Dynasty Chinese and Vietnamese Cuisine for Asian food, T.C.'s Referee Sports Bar for drinks and sports viewing, and Breadsmith for bakery treats.
Are there any nearby health and wellness facilities close to Dairy Queen Grill & Chill?
Yes, you can visit places such as Y-Knot Massage Therapy, Sioux Spine and Sport PLLC, and Day of Indulgence spa for relaxation and wellness services near Dairy Queen.
If I need banking or financial services near Dairy Queen Grill & Chill, where can I go?
There are several options nearby including Dacotah Bank, Dakota Bank Silver Valley, CorTrust Bank, and Edward Jones financial advisor offices.
Does Dairy Queen Grill & Chill have an online presence for more information?
Yes, you can visit their website at https://www.dairyqueen.com/ and their Facebook page at https://www.facebook.com/111795132021397 for updates and more details.