Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.4
723 reviews
5 stars
265
4 stars
130
3 stars
105
2 stars
56
1 star
167
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times in the drive-thru and for food orders, often exceeding 20 minutes.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and unclean equipment.
Staff Professionalism
Numerous customers experienced unprofessional behavior from staff, including rudeness and lack of attention to orders.
Order Accuracy
Many reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold food and poorly prepared items.
RA
Ronelle Anderson
3 days ago
3.0
They need to work on their customer service. They handled us our desserts, and we got no napkins, no nothing. And drive through, we sat there and waited. We're all probably about 34 minutes. For somebody actually came to the window and now, since what we needed. I've received a telling that we needed napkins. That we didn't get any. We just got an eye roll. And then we had us the two napkins and shut the window.That's not very good customer service skills
KS
Kathy Sebesta
Feb 2, 2026
1.0
8pm Saturday decided to get food at DQ
Nobody was at the drive through, said hello twice then a guy says they are too busy to take our order. As we drove off 5 people sitting in the dining area stand up and go to the window to watch us drive away.
I wonder if one of them was the guy that was too busy to take our order.
CE
Collin Entringer
Jan 31, 2026
3.0
It took me 5 minutes for someone to even take my order. Then when I recived my blizzard the mint wasent mixed in very well. There was no mint at the bottom of the blizzard.
DL
Daren Laverty
Jan 15, 2026
5.0
Food was fast and cooked well. Staff was curtious and cheerful. The only option on my side of town that offers a chili cheese dog. Definitely will return.
MD
Michael Dornes
Dec 31, 2025
5.0
"Amazing food and excellent service. The atmosphere was perfect, and every dish was high quality. Highly recommend!"
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the daily operating hours of Dairy Queen Grill & Chill in Sioux Falls?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 204 N Kiwanis Ave, Sioux Falls, SD 57104-2530, United States.
What type of food and specialties can I expect at this Dairy Queen location?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQcakes.com.
Does this Dairy Queen offer drive-thru and outdoor seating?
Yes, it offers drive-thru service and outdoor seating for customers.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and provides booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order food online from this Dairy Queen?
Yes, you can place an order for pickup online via their ordering page at Dairy Queen's website.
Does Dairy Queen Grill & Chill provide Wi-Fi and mobile rewards?
Yes, it offers free Wi-Fi, mobile ordering, and rewards through their app.
Is Dairy Queen Grill & Chill open on major holidays like Thanksgiving and Christmas?
No, the location is closed on Thanksgiving (2025-11-27) and Christmas Day (2025-12-25).
What nearby places can I visit around Dairy Queen in Sioux Falls?
Nearby places include Goodwill of the Great Plains thrift store, Sioux Falls Treatment Center for health services, and Taste Of India restaurant, all close for your convenience.
How can I combine a visit to Dairy Queen with local recreation options?
You can enjoy a meal at Dairy Queen and then visit nearby gyms like CrossFit FC or Flex Factory, or have fun at Thunder Road of Sioux Falls amusement park and go-kart club.
Are there any useful nearby services for drivers visiting Dairy Queen?
Yes, nearby automotive services include Carquest Auto Parts and Law Motors dealership, as well as a Food-N-Fuel gas station and convenience store.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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