Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
204 N Kiwanis Ave, Sioux Falls, SD
57104-2530, United States
Hours
Reviews
3.4
720 reviews
5 stars
265
4 stars
130
3 stars
103
2 stars
56
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times in the drive-thru and for food orders, often exceeding 20 minutes.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, sticky floors, and unclean equipment.
Staff Professionalism
Numerous customers experienced unprofessional behavior from staff, including rudeness and lack of attention to orders.
Order Accuracy
Many reviews mentioned incorrect orders being served, with missing items and poorly prepared food.
Food Quality
While some customers enjoyed the food, there were consistent complaints about cold and poorly prepared items.
- MDMichael DornesDec 31, 20255.0"Amazing food and excellent service. The atmosphere was perfect, and every dish was high quality. Highly recommend!"
- JTJULIA THIELENov 5, 20251.0Understaffed and my food was cold and my banana split was half melted before I even got it in my car so I won’t be going back at least not to that location
- DBDoug BeukelmanOct 10, 20251.0Very dirty - gross really - sticky floors - unprofessional staff - Dirty clothes-
- MBMia BaumSep 29, 20251.0What is the deal with yall making us wait 5 minutes to order food not one person in the drive thru, and then have us pull up to park? Then waiting 10 mins for food and didn’t get my toast with my chicken strip meal. Maybe hire more people.
- MFMaia K.E FritzSep 17, 20251.0Very unprofessional, the person taking our order who looked to be a manger based on his shirt was rushing and cutting us off as we were ordering. I ordered a small blizzard, large blizzard, regular fry and large fries. Waited 5 minutes for the blizzards and then an extra 10-15 minutes for the fries and they came out barely even full. The entire time I was sitting in the line I saw at least 4 cars pull off in anger. Never going back and wouldn’t recommend anyone to go there unless you’re willing to waste your whole night for a whole lot of nothing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the daily operating hours of Dairy Queen Grill & Chill in Sioux Falls?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:30 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 204 N Kiwanis Ave, Sioux Falls, SD 57104-2530, United States.
What type of food and specialties can I expect at this Dairy Queen location?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQcakes.com.
Does this Dairy Queen offer drive-thru and outdoor seating?
Yes, it offers drive-thru service and outdoor seating for customers.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, and provides booster seats, high chairs, restrooms, and wheelchair accessibility.
Can I order food online from this Dairy Queen?
Yes, you can place an order for pickup online via their ordering page at Dairy Queen's website.
Does Dairy Queen Grill & Chill provide Wi-Fi and mobile rewards?
Yes, it offers free Wi-Fi, mobile ordering, and rewards through their app.
Is Dairy Queen Grill & Chill open on major holidays like Thanksgiving and Christmas?
No, the location is closed on Thanksgiving (2025-11-27) and Christmas Day (2025-12-25).
What nearby places can I visit around Dairy Queen in Sioux Falls?
Nearby places include Goodwill of the Great Plains thrift store, Sioux Falls Treatment Center for health services, and Taste Of India restaurant, all close for your convenience.
How can I combine a visit to Dairy Queen with local recreation options?
You can enjoy a meal at Dairy Queen and then visit nearby gyms like CrossFit FC or Flex Factory, or have fun at Thunder Road of Sioux Falls amusement park and go-kart club.
Are there any useful nearby services for drivers visiting Dairy Queen?
Yes, nearby automotive services include Carquest Auto Parts and Law Motors dealership, as well as a Food-N-Fuel gas station and convenience store.