Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Mixed reviews on food quality, with some praising the ice cream while others criticized the burgers and overall food temperature.
Staff Attitude
Feedback on staff varied, with some customers noting friendly service while others described staff as rude or inattentive.
Cleanliness
Some customers mentioned cleanliness issues, particularly with tables and drink cups.
Ice Cream Praise
Many customers enjoyed the ice cream offerings, particularly the Blizzards and specialty treats.
MA
Melissa Ali
Jan 1, 2026
4.0
My first time going to a chill and grill in probably 20 years and things have changed and not for the better! Where we live about an hour away we only have a chill, which is a huge disappointment to say the least I mean yes their ice cream and they're blizzards and their ice cream cake and their dilly bars are like completely amazing and I always have these new flavors of the month to try and they're also amazing but who doesn't like to have those wonderful fries or the double bacon flamethrower I believe it was called now that has been the most impressive hamburger I've ever had and that includes the expensive restaurants where you're paying like 30 $40 for one burger so in that route dairy Queen is definitely a top hit. This time it was a definite head again for my daughter but my son and I gave a eehh it's okay.
KV
Kari Villanueva
Sep 21, 2025
5.0
I always love the Blizzard!
CS
Chuck Seager
Sep 10, 2025
5.0
The food here is always amazing. I think they have the best burger in fast food hands down it's amazing.
GL
Geri Liberatore
Sep 9, 2025
5.0
Drive thru service was great.
EM
Emily Moller
Sep 1, 2025
2.0
Long time patron at this location. Blizzards were awesome here. Recently every blizzard our fam gets has just what we ordered on top and the bottom is just plain old ice cream. A mcflurry has more ingredients. Machine or staff is the issue? Don't care, spending my money elsewhere going forward.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries as part of its fast-food menu.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until 10:30 PM. It is closed on Thanksgiving Day and Christmas.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru available for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it is family-friendly, welcomes children, and offers booster seats and high chairs to accommodate kids.
Can customers order food from Dairy Queen Grill & Chill online?
Yes, customers can place orders online for pickup through the Dairy Queen website.
Are there indoor and outdoor seating options available at Dairy Queen Grill & Chill?
Yes, the restaurant provides both indoor and outdoor seating areas for guests.
What are some nearby places of interest customers can visit before or after dining at Dairy Queen Grill & Chill?
Customers can visit nearby attractions such as The Pinball Room arcade and Boss' Comedy Club for entertainment, or shop at Anderson's & Kelly's Flowers and New Status Boutique.
How can nearby businesses like Anderson's & Kelly's Flowers complement a visit to Dairy Queen Grill & Chill?
After enjoying a meal or dessert at Dairy Queen, customers can stop by Anderson's & Kelly's Flowers to pick up flowers or gifts, making it convenient for celebrations or special occasions.
Is there nearby entertainment after dining at Dairy Queen Grill & Chill?
Yes, guests can visit The Pinball Room arcade for some gaming fun or enjoy live shows and comedy at Boss' Comedy Club located nearby.
What are the contact details and online presence of Dairy Queen Grill & Chill?
You can call Dairy Queen Grill & Chill at +1 605-338-2961, visit their Facebook page at https://www.facebook.com/DQ41859, or browse their website at https://www.fourteenfoods.com.