Chipotle Mexican Grill

3.7
178 reviews
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About

Mexican Restaurant
Chipotle Sioux Falls - Arrowhead Pkwy is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5300 E Arrowhead Pkwy, Sioux Falls, SD
57110, United States

Hours

Reviews

3.7
178 reviews
5 stars
89
4 stars
28
3 stars
11
2 stars
12
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Food Quality

Mixed reviews on food quality; some praised freshness while others noted issues with portion sizes and stale items.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and bathrooms, impacting the overall experience.

Staff Performance

While some customers praised friendly and efficient staff, others experienced disorganization and lack of attention from employees.
  • AW
    Austin Wert
    Jan 4, 2026
    2.0
    I've have tried catering orders 3 different times from this location. And everytime there was an issue. First time, they had forgotten to even make the order. Second, they gave my order way to some one else. Third time we show up 15 minutes after the pick up time and it still wasn't ready. The whole restaurant is just pure chaos behind the counter. No one seems to be in charge or know anything about what's going on. I am writing this as im waiting for my catering order.
  • CT
    Carolyne Thunder
    Dec 31, 2025
    5.0
    Amazing customer service ! And food was so delicious would def recommend.
  • DH
    Drea H
    Dec 31, 2025
    5.0
    Great fast service . Needs a little bit of dinning room attention but over all good quality food!
  • MS
    Mariah Skye
    Dec 30, 2025
    2.0
    We go to Chipotle all the time and we love it... most of the time. This location doesn't like to refill their food the last 2 hours that they are open unfortunately. Once they are out, they are done serving whatever item it is they are out of. If you have worked in the food industry, you know that they have prepped for the next day. You know there is more chicken to be made or more lettuce to be cut. This is utter laziness and not okay especially when we are paying for full price. Also, some of the workers act like they are the one's paying for the food and will not give you a full scoop of protein. The 41st Street location does not do this and they make things on the spot if they are out of them even if it's 30 minutes to close. This location should close at 8:00 p.m. because every single time I get off work to get something they are out of it and then that is that. It is truly disappointing especially as a regular customer.
  • AQ
    Ashley Quesada
    Dec 8, 2025
    5.0
    This is one of the best Chipotles I have been to. They have a wonderful staff on hand. Bathrooms and tables are always clean. The mixed lemonade or juice options are always over half full so you have plenty. They do not skimp on your bowls, so you always end up with plenty extra. Which is a huge win!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill offer at the Sioux Falls - Arrowhead Pkwy location?

Chipotle Mexican Grill offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 5300 E Arrowhead Pkwy, Sioux Falls?

Chipotle is open daily from 10:45 AM to 10:00 PM.