Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported long wait times, incorrect orders, and poor service, particularly during late hours.
Food Quality
Mixed reviews on food quality, with some items described as stale or poorly prepared, while others praised the freshness and taste.
Staff Performance
While some staff members received commendations for their friendliness and helpfulness, others were noted for rudeness or lack of attention.
Cleanliness
The restaurant was generally described as clean, though some reviews mentioned issues with dirty tables or unsanitary conditions.
Value for Money
Several customers expressed concerns about pricing relative to portion sizes and overall value.
MB
Mike Buman
Feb 22, 2026
3.0
Stop by to grab some supper to take back to the motel room. Service was a bit slow and seemed distracted. Was not asked if I wanted a sauce packets Etc to take with me. The food, however, was up to par with the brand.
TT
Tyler
Feb 11, 2026
1.0
Poor service last, long lines, and attitude guy at the window taking cash/cards!!. Don't appreciate any of this in food service, do better arby's
VB
Veah Boo
Jan 26, 2026
1.0
I am writing to formally express my disappointment regarding a recent Arby’s order placed through DoorDash at approximately 9:30 PM.
Despite Arby’s strong brand promise and reputation, the food I received was far below any acceptable standard. The buffalo chicken slider appeared stale and visibly old, as if it had been sitting out rather than freshly prepared. The regular chicken slider showed similar signs of poor quality and lack of care. Additionally, my French dip sandwich arrived without the accompanying au jus, rendering the item incomplete and inedible. A French dip without dip is simply not the product advertised.
What is most concerning is that this location maintains a high rating that does not align with the experience provided. The quality of the food suggests a breakdown in closing-shift standards, food handling, and accountability. Customers ordering late in the evening should not be treated as an afterthought or served food that appears reheated, leftover, or rushed to avoid waste.
This experience directly contradicts Arby’s brand messaging and undermines customer trust. Poor-quality food not only reflects on individual employees, but on leadership, training, and operational oversight. Customers should never feel that they are receiving substandard meals simply because of the time they place an order.
I am sharing this feedback not only out of frustration, but because experiences like this damage brand loyalty and discourage repeat business. I hope this concern is taken seriously and addressed at both the store and operational level.
Thank you for your time and attention.
BK
BenandChris Kyte
Jan 11, 2026
5.0
One of the best fast food values in town. We have eaten at this Arby’s location for years. The food is always good and the service (yes the service) is always the best. On several occasions we have had the staff point out a better value option than we were going to choose. I haven’t found that other fast food restaurants. One of our favorite restaurants in town.
LS
Larry Solie
Jan 3, 2026
5.0
The 10Th Street Arby's is the best fast food restaurant in town. Great food, friendly people and the manager Julien goes out of his way for customer service