Wendy's

3.4
686 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
520 Mountain View, Rapid City, SD
57702, United States

Hours

Reviews

3.4
686 reviews
5 stars
237
4 stars
146
3 stars
111
2 stars
58
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and long wait times.

Food Quality

Several customers reported issues with food quality, including cold items, incorrect orders, and even finding foreign objects in their meals.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.

Operational Hours

Customers frequently complained about the restaurant closing earlier than advertised, leading to frustration for those arriving just before closing time.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and failure to accommodate special requests.
  • SL
    Sarah Larcher
    Nov 2, 2025
    2.0
    The staff here are very rude and every time I order delivery from here, they send me the wrong food or an incomplete order. I’m done wasting my money here. If you want Wendy’s, go to the one on Haines Ave.
  • KE
    Kaitlynn Euritt
    Oct 16, 2025
    1.0
    Charging for sauce now?! Ridiculous when you pay $5 for one sandwich
  • DW
    David Walter
    Oct 1, 2025
    1.0
    I’m old so I get it. I went to the store “Wendy’s “ waited about two minutes maybe 3 minutes. Lots of people working, but no one was able to help me. I was at the register just waiting. I’m still hungry. I just wanted to order food and leave, maybe my expectations were too high. I remember 20 second service times. So I probably won’t bother coming back. Unless I have unlimited time.
  • SL
    Sky rose Lammers
    Sep 29, 2025
    1.0
    This location is very very rude and unprofessional the workers lack common sense and customer service is terrible. The food is not even good
  • GN
    Gabe Nelson
    Sep 15, 2025
    1.0
    Lady working in here is rude and unprofessional. Ate here around 3:00. After I was done I went out to my car and was on a phone call. I came back in to refill my drink at about 3:40 and was told that they don’t allow people to come back and refill drinks/come back all day/loiter. Explained I ate here less than an hour ago and she had an attitude the entire time. Not that I care, but there are people “loitering” or whatever you want to call it all the time in this Wendy’s and every other Wendy’s I have been to in Rapid.

Frequently Asked Questions About Wendy's

Is Rapid Mv Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.