Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and long wait times.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple reviews mentioned dirty dining areas and restrooms, contributing to a negative overall experience.
Order Accuracy
Many customers experienced problems with incorrect or incomplete orders, leading to dissatisfaction.
Speed of Service
Several reviews noted slow service, with long wait times reported in both drive-thru and dine-in scenarios.
MM
Mungerine
Feb 4, 2026
1.0
Vicious diarrhea within half an hour of eating the crispy chicken nuggets, and I had even ordered them extra crispy. Never eating here again.
If you want Wendy's in Rapid City for some reason, go to the one on Haines by the overpass.
WA
William Allen
Dec 30, 2025
4.0
Cold! But staff was grear!
JI
Jason Iwen
Dec 6, 2025
1.0
Gross food
SL
Sarah Larcher
Nov 2, 2025
2.0
The staff here are very rude and every time I order delivery from here, they send me the wrong food or an incomplete order. I’m done wasting my money here. If you want Wendy’s, go to the one on Haines Ave.
KE
Kaitlynn Euritt
Oct 16, 2025
1.0
Charging for sauce now?! Ridiculous when you pay $5 for one sandwich
Yes! Wendy's at 520 Mountain View in Rapid City is currently open and serving customers every day.
What are the drive-through hours at this Wendy's location?
The drive-through is open daily from 7:00 AM to midnight.
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can check delivery availability via the Wendy's app or at order.wendys.com by entering your address.
Can I order Wendy's food through a mobile app?
Yes, you can order using the Wendy's app available on the Apple App Store or online through order.wendys.com.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's serve breakfast?
Yes, breakfast is served here. You can order breakfast items through the app or website.
How can I contact Wendy's for feedback or questions?
You can call (605) 348-8549 to reach this location directly or use the Wendy's Customer Care team via their contact page or customer satisfaction survey online.
Are there any nearby restaurants I can visit before or after dining at Wendy's?
Yes, nearby you can find KFC for chicken wings, Blaze Pizza for American-style pizza, Millstone Family Restaurant for American dining, Little Caesars Pizza for fast pizza, Michelle's Tacos for Mexican food, and Cold Stone Creamery for desserts.
Where can I find facilities such as ATMs or car wash near Wendy's?
Near Wendy's, you have access to The Exchange Network ATMs, LibertyX Bitcoin ATM, Bitcoin Depot Bitcoin ATM, and The Flying Pig Car Wash for your convenience.
Are there shopping and service options close to Wendy's?
Yes, nearby are O'Reilly Auto Parts, Walgreens pharmacy, Foothills Frame Shop, Ben Franklin arts and crafts, Hair by Emily Petersen salon, Sherwin-Williams hardware store, Carroll's Appliance, and more for your shopping and service needs.
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