Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and long wait times.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and even finding foreign objects in their meals.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the dining area and bathrooms, contributing to a negative dining experience.
Operational Hours
Customers frequently complained about the restaurant closing earlier than advertised, leading to frustration for those arriving just before closing time.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and failure to accommodate special requests.
SL
Sarah Larcher
Nov 2, 2025
2.0
The staff here are very rude and every time I order delivery from here, they send me the wrong food or an incomplete order. I’m done wasting my money here. If you want Wendy’s, go to the one on Haines Ave.
KE
Kaitlynn Euritt
Oct 16, 2025
1.0
Charging for sauce now?! Ridiculous when you pay $5 for one sandwich
DW
David Walter
Oct 1, 2025
1.0
I’m old so I get it. I went to the store “Wendy’s “ waited about two minutes maybe 3 minutes. Lots of people working, but no one was able to help me. I was at the register just waiting. I’m still hungry. I just wanted to order food and leave, maybe my expectations were too high. I remember 20 second service times. So I probably won’t bother coming back. Unless I have unlimited time.
SL
Sky rose Lammers
Sep 29, 2025
1.0
This location is very very rude and unprofessional the workers lack common sense and customer service is terrible. The food is not even good
GN
Gabe Nelson
Sep 15, 2025
1.0
Lady working in here is rude and unprofessional. Ate here around 3:00. After I was done I went out to my car and was on a phone call. I came back in to refill my drink at about 3:40 and was told that they don’t allow people to come back and refill drinks/come back all day/loiter. Explained I ate here less than an hour ago and she had an attitude the entire time. Not that I care, but there are people “loitering” or whatever you want to call it all the time in this Wendy’s and every other Wendy’s I have been to in Rapid.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rapid City, SD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rapid City, SD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (605) 348-8549.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rapid Mv Wendy’s serve breakfast?
Yes, this Wendy’s location in Rapid City, SD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is Rapid Mv Wendy's still open?
Yes! Wendy's at 520 Mountain View in Rapid City is currently open and serving customers every day.
What are the drive-through hours at this Wendy's location?
The drive-through is open daily from 7:00 AM to midnight.
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can check delivery availability via the Wendy's app or at order.wendys.com by entering your address.
Can I order Wendy's food through a mobile app?
Yes, you can order using the Wendy's app available on the Apple App Store or online through order.wendys.com.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's serve breakfast?
Yes, breakfast is served here. You can order breakfast items through the app or website.
How can I contact Wendy's for feedback or questions?
You can call (605) 348-8549 to reach this location directly or use the Wendy's Customer Care team via their contact page or customer satisfaction survey online.
Are there any nearby restaurants I can visit before or after dining at Wendy's?
Yes, nearby you can find KFC for chicken wings, Blaze Pizza for American-style pizza, Millstone Family Restaurant for American dining, Little Caesars Pizza for fast pizza, Michelle's Tacos for Mexican food, and Cold Stone Creamery for desserts.
Where can I find facilities such as ATMs or car wash near Wendy's?
Near Wendy's, you have access to The Exchange Network ATMs, LibertyX Bitcoin ATM, Bitcoin Depot Bitcoin ATM, and The Flying Pig Car Wash for your convenience.
Are there shopping and service options close to Wendy's?
Yes, nearby are O'Reilly Auto Parts, Walgreens pharmacy, Foothills Frame Shop, Ben Franklin arts and crafts, Hair by Emily Petersen salon, Sherwin-Williams hardware store, Carroll's Appliance, and more for your shopping and service needs.