Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving cold, old, or improperly prepared food, including cold fries and incorrect orders.
Service Issues
Many reviews highlighted slow service, rude staff, and frequent order mistakes, leading to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions and a dirty environment, which contributed to their dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like chili and Frosties.
HH
Hamilton
4 days ago
3.0
Errrehhh ladies and gents! The food at all Wendy's are the same but the experience levels and customer services varies. I do not eat fast food very often but I was craving a late night baconator. The employee who was taking my order just seemed like I was burdening them by placing an order. I appreciate that they got my order right but maybe a little more of a positive attitude could go a long way. They food was good and I added my own gluten free bun to it, so yum! Not a bad place just need better customer service.
MA
Morgan Ahner
4 days ago
1.0
Put in an online order because store closes at midnight. Went through drive tru and all the lights were off and when I pulled up to the window the person on the headset was rude and said they were closed.
HL
Hailey Lemmon
Feb 25, 2026
1.0
Closed earlier than its says on the site. Website says 11 they close when they want and very open to let you know they dont want to serve you if they have already taken the trash out.
SP
Steven Pearce
Jan 24, 2026
1.0
Got there at 7:05 finally got my food at 7:18 and it was cold. Feel like this place needs an audit as that can make you sick.
JS
Jackson Speigelmyer
Dec 21, 2025
1.0
I found spit in my burger and I called to complain and the man hung up on me it was very disrespectful and I wouldn’t recommend eating here
What are the operating hours for the Wendy's drive-thru in Rapid City, SD?
The Wendy's drive-thru in Rapid City is open daily from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Rapid City Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available at the Rapid City Wendy's?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's in Rapid City?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 701 E. North St. for feedback or questions?
You can call the Wendy's at (605) 342-3142 or reach out via their Customer Care live chat on the Wendy's contact page.
Where can I view the menu and prices for the Rapid City Wendy's?
Menu prices and items can be viewed online at menu.wendys.com or order.wendys.com for this location.
Are there any nearby Asian restaurants close to Wendy's at 701 E. North St.?
Yes, Great Wall Restaurant and Imperial Chinese Restaurant are nearby, offering Asian and Chinese cuisine options.
What nearby fast food restaurants can customers find close to Wendy's in Rapid City?
Customers can find McDonald's, KFC, Long John Silver's, and another Wendy's close to this location for more dining choices.
Are there any hotels near Wendy's at 701 E. North St. for visitors?
Yes, Gold Star Motel, Sagewood Suites, and Time Inn Motel are nearby accommodations for visitors in Rapid City.
What are the available dining and service options at the Rapid City Wendy's?
This Wendy's offers dine-in, drive-thru, delivery, and takeout services but does not currently have curbside pickup.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: