Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving cold, old, or improperly prepared food, including cold fries and burgers.
Customer Service
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and unfulfilled requests.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including unclean dining areas and unsanitary practices.
Speed of Service
Customers frequently complained about slow service, particularly during drive-thru orders, with long wait times reported.
ML
Mary Lopez
Nov 10, 2025
5.0
Hot and ready food and the service was great
BB
Baloo
Nov 8, 2025
1.0
Slow service and past week doors are still locked at 9am ridiculous
SH
Sean Henry
Oct 19, 2025
1.0
Ordered a biggie bag with a Jr bacon cheese burger through the drive though and pulled over in the parking lot to eat.
The burger was completely cold, so my wife ran in to get it fixed. When she came back out with a "new one". It was exactly the same as the last.
The meat wasn't even warm, the cheese was COLD, and the bud felt like it just came out the fridge.
I will NEVER spend my money at this location again.
VV
Vixzen7
Oct 14, 2025
3.0
Placed our order in drive thru. Paid and received our order in reasonable amount of time. No problem or hassle. Good service and nice workers.
SG
Sabrina Gibson
Oct 14, 2025
5.0
Wendy’s is yummy. Who doesn’t love a good frosty ? Dave’s lemonade is delicious. I was so impressed with how friendly and fun the staff was!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rapid City, SD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rapid City, SD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (605) 342-3142.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rapid E N Wendy’s serve breakfast?
Yes, this Wendy’s location in Rapid City, SD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru in Rapid City, SD?
The Wendy's drive-thru in Rapid City is open daily from 7:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, the Rapid City Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available at the Rapid City Wendy's?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's in Rapid City?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 701 E. North St. for feedback or questions?
You can call the Wendy's at (605) 342-3142 or reach out via their Customer Care live chat on the Wendy's contact page.
Where can I view the menu and prices for the Rapid City Wendy's?
Menu prices and items can be viewed online at menu.wendys.com or order.wendys.com for this location.
Are there any nearby Asian restaurants close to Wendy's at 701 E. North St.?
Yes, Great Wall Restaurant and Imperial Chinese Restaurant are nearby, offering Asian and Chinese cuisine options.
What nearby fast food restaurants can customers find close to Wendy's in Rapid City?
Customers can find McDonald's, KFC, Long John Silver's, and another Wendy's close to this location for more dining choices.
Are there any hotels near Wendy's at 701 E. North St. for visitors?
Yes, Gold Star Motel, Sagewood Suites, and Time Inn Motel are nearby accommodations for visitors in Rapid City.
What are the available dining and service options at the Rapid City Wendy's?
This Wendy's offers dine-in, drive-thru, delivery, and takeout services but does not currently have curbside pickup.