Wendy's

3.4
985 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1911 N. Haines Ave., Rapid City, SD
57701, United States

Hours

Reviews

3.4
985 reviews
5 stars
351
4 stars
200
3 stars
161
2 stars
84
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews highlighted problems with food quality, including cold items, overcooked meals, and incorrect orders.

Management

Some customers praised individual managers for their helpfulness, while others criticized overall management and staff training.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unkempt dining areas.

Mixed Experiences

While some customers enjoyed their meals and found the staff friendly, many others had negative experiences that overshadowed the positives.
  • LB
    Logan b
    5 days ago
    1.0
    Burger and fries were cold as ice, all the lights were off in the building besides the one light in the kitchen. Seemed shady as hell, employees didn't seem real/were acting off. Felt like I was giving myself food poisoning eating it. AVOID.
  • TG
    Timothy Graham
    Jan 3, 2026
    4.0
    Good fast food. Love the frosties, chili, burgers, etc.
  • MO
    Mark Owen
    Dec 30, 2025
    5.0
    Just stopped in for a quick frosty there always very delicious enjoyed it thoroughly
  • PP
    Phillip Pryor
    Dec 18, 2025
    1.0
    Nope never fo back terrible
  • RR
    Radhika Rensch
    Nov 3, 2025
    5.0
    The manager was truly exceptional; he was incredibly helpful with our order. I would gladly return, specifically because of his excellent management of the store.

Frequently Asked Questions About Wendy's

Is Haines Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 1911 N. Haines Ave., Rapid City?

Wendy's is open daily from 7:00 AM to midnight, including the drive-thru service.