Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted problems with food quality, including cold items, overcooked meals, and incorrect orders.
Management
Some customers praised individual managers for their helpfulness, while others criticized overall management and staff training.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unkempt dining areas.
Mixed Experiences
While some customers enjoyed their meals and found the staff friendly, many others had negative experiences that overshadowed the positives.
LB
Logan b
5 days ago
1.0
Burger and fries were cold as ice, all the lights were off in the building besides the one light in the kitchen. Seemed shady as hell, employees didn't seem real/were acting off. Felt like I was giving myself food poisoning eating it. AVOID.
TG
Timothy Graham
Jan 3, 2026
4.0
Good fast food. Love the frosties, chili, burgers, etc.
MO
Mark Owen
Dec 30, 2025
5.0
Just stopped in for a quick frosty there always very delicious enjoyed it thoroughly
PP
Phillip Pryor
Dec 18, 2025
1.0
Nope never fo back terrible
RR
Radhika Rensch
Nov 3, 2025
5.0
The manager was truly exceptional; he was incredibly helpful with our order. I would gladly return, specifically because of his excellent management of the store.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 1911 N. Haines Ave., Rapid City?
Wendy's is open daily from 7:00 AM to midnight, including the drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's at 1911 N. Haines Ave. offers drive-thru service every day from 7:00 AM to midnight.
Is Wendy's currently open and serving customers?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
Does Wendy's offer delivery and takeout options?
Yes, Wendy's provides both delivery and takeout services at this location.
What payment methods are accepted at Wendy's on N. Haines Ave.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and features combos, croissant, biscuit and classic sandwiches, coffee, and sides available through online ordering and the app.
Where can I find the menu and pricing for Wendy's in Rapid City?
Menu and pricing details are available online at order.wendys.com or through the Wendy's mobile app after selecting this location.
What nearby restaurants and establishments are close to Wendy's on N. Haines Ave.?
Nearby places include Taco John's (Mexican/Tex-Mex fast food), Black Hills Bagels (coffee shop and restaurant), Chili's Grill & Bar (American and Mexican restaurant), and other retail stores like Shopko and Payless ShoeSource.
Are there medical facilities near Wendy's on N. Haines Ave. for quick visits?
Yes, nearby medical centers include Rapid Care Medical Center, Regional Urgent Care, Black Hills Occupational Medicine, Occupational Health Network, and Black Hills Urgent Care for your healthcare needs.
What nearby entertainment and service options can customers visit before or after dining at Wendy's?
Customers can visit Haines Ave. Casino for entertainment, Rapid Wash Car Wash North for vehicle cleaning, or get a tattoo/piercing at Thrash's Living Art Studio, Surly Goat Tattoo & Piercing, and Wild Idea Tattoo & Piercing located nearby.