Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
981 reviews
5 stars
350
4 stars
199
3 stars
161
2 stars
84
1 star
187
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, overcooked, or poorly prepared food, with some positive notes on specific items.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Staff Attitude
Mixed feedback on staff behavior, with some customers experiencing rudeness and lack of attention.
Management Concerns
Multiple reviews indicated issues with management, including understaffing and poor training.
- RRRadhika RenschNov 3, 20255.0The manager was truly exceptional; he was incredibly helpful with our order. I would gladly return, specifically because of his excellent management of the store.
- TKTerra KordonowyOct 31, 20251.0We ordered a baconator , a spicy chicken, a double cheeseburger and a wrap. However the baconator was still raw !! I’ve tried to call many times and only get a busy tone!! This photo is the spicy chicken sandwich!! Tastes like grease.. looks like shit!! Hardly any lettuce and the tomato is definitely old!!! This place is disgusting..
- DPDebbie PotterOct 12, 20251.0I have never been in this Wendy's and thank God I'll never be back the fries were cold and asked for fresh hot ones and the so called manager told the lady to take them back and put them under the light and gave me hot fries. And the ceiling was full of mold
- BLBella LunaOct 12, 20251.0Got sick after eating. Staff was horrible and rude, drinks tasted gross no matter what you got, messed up order and continued to make us wait 10 minutes just to get sick after eating. Disgusting establishment never come here.
- DDDVVOct 6, 20255.0Un buen gustooo
Frequently Asked Questions About Wendy's
Is Haines Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rapid City, SD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rapid City, SD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (605) 342-9410.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Haines Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Rapid City, SD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 1911 N. Haines Ave., Rapid City?
Wendy's is open daily from 7:00 AM to midnight, including the drive-thru service.
Does this Wendy's location offer drive-thru service?
Yes, Wendy's at 1911 N. Haines Ave. offers drive-thru service every day from 7:00 AM to midnight.
Is Wendy's currently open and serving customers?
Yes, this Wendy's location is open and committed to serving quality food every day via dine-in, drive-thru, or delivery where available.
Does Wendy's offer delivery and takeout options?
Yes, Wendy's provides both delivery and takeout services at this location.
What payment methods are accepted at Wendy's on N. Haines Ave.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and features combos, croissant, biscuit and classic sandwiches, coffee, and sides available through online ordering and the app.
Where can I find the menu and pricing for Wendy's in Rapid City?
Menu and pricing details are available online at order.wendys.com or through the Wendy's mobile app after selecting this location.
What nearby restaurants and establishments are close to Wendy's on N. Haines Ave.?
Nearby places include Taco John's (Mexican/Tex-Mex fast food), Black Hills Bagels (coffee shop and restaurant), Chili's Grill & Bar (American and Mexican restaurant), and other retail stores like Shopko and Payless ShoeSource.
Are there medical facilities near Wendy's on N. Haines Ave. for quick visits?
Yes, nearby medical centers include Rapid Care Medical Center, Regional Urgent Care, Black Hills Occupational Medicine, Occupational Health Network, and Black Hills Urgent Care for your healthcare needs.
What nearby entertainment and service options can customers visit before or after dining at Wendy's?
Customers can visit Haines Ave. Casino for entertainment, Rapid Wash Car Wash North for vehicle cleaning, or get a tattoo/piercing at Thrash's Living Art Studio, Surly Goat Tattoo & Piercing, and Wild Idea Tattoo & Piercing located nearby.