Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor food quality, leading to significant customer dissatisfaction.
Staff Behavior
Numerous customers noted unprofessional behavior from staff, including rudeness, lack of acknowledgment, and inappropriate conduct.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including unclean tables and restrooms, contributing to a negative dining experience.
Food Quality
Customers expressed disappointment with the food quality, citing stale, underfilled, or improperly prepared items.