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Taco Bell

3.6
(887 reviews)

Business Details

2323 W Main St, Rapid City, SD
57702, United States
(605) 341-5202

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2323 W Main St in Rapid City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2323 W Main St, Rapid City, SD
57702, United States

Hours

Reviews

3.6
887 reviews
5 stars
386
4 stars
185
3 stars
97
2 stars
52
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for mobile orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Behavior

Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and trash accumulation.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold, poorly made, or unsatisfactory food.
  • JM
    Jake Murphy
    6 days ago
    1.0
    As I write this, I have been in the drive through line for 40 minutes. I am the third car from the window, still. Maps even says slower than normal for this time of evening. What?
  • SB
    Sad Boi
    6 days ago
    1.0
    Worst one in town. Waited in drive thru line for 20 minutes before a customers came outside and told us all they a rent even taking drive thru orders. Put up a sign or something cuz that’s bullshit.
  • NY
    Nicole Yeary
    Feb 20, 2026
    2.0
    Went to this taco bell today @ 3:15. 4 people working. 2 customers in lobby. Ordered from kiosk. Took a long time to get food (15/20 minutes). Ordered tropical Rockstar drink, recieved it midway through my meal. Did not taste like it was supposed to. Took it back & was not made correctly. They were going to remake it. 15 minutes later, I am at the counter still waiting when someone finally pauses in their conversation & asks me what I"m waiting for. My drink that was made incorrectly the 1st time & being remade??? Finally recieved my drink. Had strawberry in it and tastes watered down. Will never go to this taco bell again. Trash was full, taco sauce on floor, and employees more concerned about talking & drive thru customers to be bothered by lobby or walk in customers!
  • DS
    Dawson Schoenfelder
    Feb 15, 2026
    1.0
    Absolutely horrendous. Extremely long wait times, 45 minutes to over an hour of waiting either in line or to just get your food after ordering. It seems like every time I come here now I am waiting longer for my food than I would at any sit-down restaurant ANYWHERE. On top of that drive through line all the way out to the road and wrapping around the parking lot. A parking lot that for that past idk how long has been filled with high school kids cars. Nearly every spot has a car filled with high school kids. All of which are blasting music as loud as they can with windows down, yelling and hollering. It it ridiculous that I sit here having to listen to that, wait so long for food that is at best a 3/10 for all the Taco Bell I have had in the past, and watch McDonald’s across the street keep up with their 2 order station drive through.
  • RM
    Roxanna Meissner
    Feb 6, 2026
    1.0
    Seems like they have the potential to be a good team, because the people are nice! They are, however, extremely disorganized and careless when they make mistakes. We are stuck at the window right now, and a guy in line just walked up to ask them if the line was going to move because we've been here for 1/2 hour...and they blamed us for having a large order!!! We got 5 items. Never mind, you just lost 2 stars and are getting one now.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Fridays?

On Fridays, the Taco Bell drive-through at 2323 W Main St is open from 7:00 AM to 3:00 AM.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order ahead online or on the mobile app for pickup or get it delivered from the Taco Bell at 2323 W Main St.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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