Taco Bell

3.7
867 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2323 W Main St in Rapid City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2323 W Main St, Rapid City, SD
57702, United States

Hours

Reviews

3.7
867 reviews
5 stars
383
4 stars
184
3 stars
96
2 stars
50
1 star
154

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, missing items, and food not prepared as requested.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times, particularly during busy hours.

Food Quality

Several customers expressed dissatisfaction with the quality and presentation of the food, noting it often appeared unappetizing or was served cold.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty food preparation areas and dining spaces.

Staffing Issues

The location is often described as understaffed, leading to slow service and increased customer frustration.
  • YL
    Yutona Lawrence
    2 days ago
    1.0
    It says they close at 3AM and we just came through at 2:45am and they were already closed and it's not a holiday? They need to update their hours to "close whenever we feel like it"
  • TB
    t bailey
    Nov 17, 2025
    5.0
    typical taco bell, super nice people, the first impression not good as there was soda all over the counter by machine and there were no napkins. The food was typical, tasted good. The crunch wrap supreme wasn't good but the chicken cantina taco was great.
  • AR
    Alex Reichert
    Nov 13, 2025
    1.0
    Placed order through app, got my food in a timely manner but my hash brown was hard as a rock. I pull back through the drive through and asked for a replacement and they gave me one just as bad if not worse. Do better guys!
  • AJ
    Aimee Jill
    Oct 30, 2025
    1.0
    I waited for more than 20 minutes for my food. My food was cold. The restaurant was dirty...sticky floor, food on the floor, carpets had food on them, and tables were dirty. There was a team meeting, it seems, and personal items were in a seating area where customers could have sat. Very disappointed.
  • JV
    Jake Vines
    Oct 27, 2025
    1.0
    Like many of the other reviews, this place seriously needs some work. After spending 30 minutes in the drive thru, I got a chili cheese burrito that cost about $4 adding sour cream so another .50 odd cents. When I got home to eat it, it looked like it wasnt even worth $2 and all it contained was a spread of the chili sauce and a can of onions. Onions aren't even supposed to be on the burrito unless they changed it. Good thing I am not allergic to them because that is all that was on it. This place hardly ever gets my order correct. I used to love TB. I will continue to go to TJ where the staff is friendly, my food is correct 98% of the time and I am not waiting for a half hr.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Fridays?

On Fridays, the Taco Bell drive-through at 2323 W Main St is open from 7:00 AM to 3:00 AM.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order ahead online or on the mobile app for pickup or get it delivered from the Taco Bell at 2323 W Main St.