Taco Bell

3.7
874 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2323 W Main St in Rapid City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2323 W Main St, Rapid City, SD
57702, United States

Hours

Reviews

3.7
874 reviews
5 stars
384
4 stars
185
3 stars
96
2 stars
51
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers stating that their food was often missing items or not prepared as requested.

Food Quality

Numerous customers expressed dissatisfaction with the quality of food, mentioning cold items, small portions, and incorrect ingredients.

Customer Service

Feedback indicated a lack of professionalism among staff, with several customers reporting rude interactions and unhelpful attitudes.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty floors and unkempt dining areas.
  • BT
    Brittney Thibodeau
    Dec 30, 2025
    3.0
    Food is usually good. Drive through times are way too long. I often put in a pick up order on the app on my way to work and wind up sitting in the drive through for over 20 minutes. They need to quit letting high schoolers use the parking lot at a hang out. It’s a small parking lot as is and to have kids driving recklessly through the parking lot and acting up isn’t good for service
  • CM
    Charlie Moeller
    Dec 26, 2025
    1.0
    30 minutes late for my online order in the middle of the afternoon.
  • HH
    Haylee Harlan
    Dec 19, 2025
    1.0
    They were super slow they were not nice one of the workers ate ice out of the ice machine with there hands no gloves will not be going back.
  • DN
    Dani NH
    Dec 18, 2025
    2.0
    Hit & miss with this place . Usually bad during 8pm - closing . Something is always wrong . Tonight I ordered a chicken quesadilla . Food was cold & cheese wasn’t even melted . My bean & cheese burrito was mostly like tortilla . My husbands chicken cantina had no chicken in it . Can’t even complain bc they just act unprofessional . The E North location is a lot better & hardly have any issues there . It just sucks bc I do live on the west side & sometimes have late dinners after a long day . Please do better!!!!
  • SN
    S N
    Dec 17, 2025
    1.0
    Ordered Uber eats for lunch at midnight. No driver picked up my order. I went to get it myself. I didn't get what I ordered. I got taco shells with about a teaspoon of meat, a teaspoon of tomato, just the smell of sour cream and no cheese at all. They didn't have the ingredients for what I ordered, so they substituted what was supposed to be nachos bell grande. I got a bowl full of stale chips, a teaspoon of tomato and a teaspoon of beans. It was awful. I tipped a driver which didn't exist, paid full price for inedible food which I had ti vo get myself and I wished Pizza Hut had just been open. Never, EVER again will I order from this awful place again.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Fridays?

On Fridays, the Taco Bell drive-through at 2323 W Main St is open from 7:00 AM to 3:00 AM.

Can I order Taco Bell online for pickup or delivery?

Yes, you can order ahead online or on the mobile app for pickup or get it delivered from the Taco Bell at 2323 W Main St.