Subway

3.7
238 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Rapid City Subway® Restaurant at 2415 Mt Rushmore Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2415 Mt Rushmore Rd, Rapid City, SD
57701, United States

Hours

Reviews

3.7
238 reviews
5 stars
117
4 stars
39
3 stars
25
2 stars
18
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unhelpful employees.

Food Quality

Many customers noted issues with food quality, including stale bread and incorrect orders, although some enjoyed their meals.

Cleanliness

Several reviews mentioned cleanliness issues, with reports of dirty conditions and poorly stocked food items.

Wait Times

Customers frequently complained about long wait times and understaffing, leading to frustration during busy hours.

Management

Management received criticism for poor training and handling of customer complaints, though some praised specific managers for their efforts.
  • LS
    Lilly Sturis
    Dec 30, 2025
    5.0
    Nikky made me my cookies today and she is seriously so great. Makes me wanna come in here every day. Is she married?
  • LS
    Lilly Sturis
    Dec 24, 2025
    5.0
    Nikky was so great and makes me the best soup. Is she married??
  • ML
    Mandy Leath
    Oct 26, 2025
    5.0
    The new manager is very great with customer service, he was extremely fast, he was kind, and very personable. We were very happy with our service!
  • HA
    Hailey St. Amand
    Oct 3, 2025
    2.0
    Ordered online. When I got there the employee was touching my sandwich with no gloves, was carrying my sandwich around trying to find the paper to wrap it in(still no gloves on), when I ate it I realized I didn't have pickles or my sauces. Also did not get double meat despite paying for it!
  • HM
    Heidi McGaa
    Sep 8, 2025
    1.0
    The person making sandwiches didn't know how to make a simple steak, cheese, olive sandwich on flatbread. She wasn't very friendly customer service either. I definitely wont be going back to this location on Mt. Rushmore Road in Rapid City, SD

Frequently Asked Questions About Subway

What are the operating hours of Subway at 2415 Mt Rushmore Rd, Rapid City?

Subway is open daily from 8:00 AM to 9:00 PM.

What types of meal services does this Subway restaurant offer?

They serve breakfast, lunch, and dinner.