Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rapid City Subway® Restaurant at 2415 Mt Rushmore Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.7
235 reviews
5 stars
114
4 stars
39
3 stars
25
2 stars
18
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and well-made sandwiches, while others report stale bread and incorrect orders.
Cleanliness
Several reviews mention cleanliness issues, with some customers noting dirty conditions and poorly stocked food items.
Wait Times
Customers frequently express frustration with long wait times, often due to understaffing, leading to delays in service.
Management Issues
There are complaints about management, including poor training of staff and lack of responsiveness to customer concerns.
- MLMandy LeathOct 26, 20255.0The new manager is very great with customer service, he was extremely fast, he was kind, and very personable. We were very happy with our service!
- HAHailey St. AmandOct 3, 20252.0Ordered online. When I got there the employee was touching my sandwich with no gloves, was carrying my sandwich around trying to find the paper to wrap it in(still no gloves on), when I ate it I realized I didn't have pickles or my sauces. Also did not get double meat despite paying for it!
- HMHeidi McGaaSep 8, 20251.0The person making sandwiches didn't know how to make a simple steak, cheese, olive sandwich on flatbread. She wasn't very friendly customer service either. I definitely wont be going back to this location on Mt. Rushmore Road in Rapid City, SD
- NPNicolas PSep 2, 20254.0Clean location, fresh food and friendly service, but understaffed and very slow. Had to wait 15-30 min, and it was not even at peak times.
- DKDenver KirbyAug 27, 20251.0Worst service I’ve had in Rapid City, the lady working was pissed off for whatever reason , upset I was asking questions about what bread they had and was just hateful , I will NOT be back at this location , worst customer service in town hands down .
Frequently Asked Questions About Subway
What are the operating hours of Subway at 2415 Mt Rushmore Rd, Rapid City?
Subway is open daily from 8:00 AM to 9:00 PM.
What types of meal services does this Subway restaurant offer?
They serve breakfast, lunch, and dinner.
Does Subway at this location offer in-store dining?
Yes, this Subway location serves dine-in customers.
Can I order Subway food for delivery or curbside pickup?
Yes, you can order for in-store pickup, curbside pickup, or delivery.
Does Subway provide catering services at this location?
Yes, catering services are available at this Subway restaurant.
Where exactly is this Subway restaurant located?
It is located at 2415 Mt Rushmore Rd, Pennington, Rapid City, SD 57701, USA.
How can I view the menu or place an order online for this Subway?
You can view the menu and place orders online via https://subway.com/en-us/restaurant/11121-0/menu/.
What nearby lodging options are available if I'm visiting Subway?
Nearby hotels include Rodeway Inn Mt. Rushmore Area, Sojourn Vacation Rentals, Travelodge by Wyndham Rapid City, The Suite Inn, Super 8 Rapid City Rushmore Road, Lazy U Motel, and Holiday Inn Express Rapid City.
Are there other fast food or sandwich restaurants near Subway at 2415 Mt Rushmore Rd?
Yes, nearby fast food and sandwich options include Arby's, McDonald's, Sonic Drive-In, Culver's, and another Subway location.
What are some recreational or natural attractions near this Subway?
Popular nearby attractions include Black Hills National Forest and Badlands National Park, great spots to visit before or after your meal.