Subway

3.5
265 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rapid City Subway® Restaurant at 800 Mountainview Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
800 Mountainview Rd, Rapid City, SD
57702, United States

Hours

Reviews

3.5
265 reviews
5 stars
109
4 stars
52
3 stars
28
2 stars
20
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service is inconsistent, with reports of both excellent and poor customer interactions. Some employees are praised for their friendliness, while others are noted for being rude or disengaged.

Order Accuracy

Many customers experienced issues with incorrect orders, missing ingredients, or items not being prepared as requested.

Speed of Service

Customers frequently reported slow service, especially during peak hours, with long wait times in both drive-thru and in-store.

Cleanliness

The restaurant is generally described as clean, but there are concerns about food handling practices and the freshness of ingredients.

Staffing Issues

The location is often noted as being understaffed, leading to delays and a negative impact on customer service.
  • DM
    Delilah Munsell
    Oct 19, 2025
    2.0
    I’ve been to this Subway a few times and it is really hit or miss. I just went there after ordering a pickup order and when my boyfriend went in only then did they start to make them. Took an extra 15 minutes and they took their time while making it, talking and overall really slow. Not the best service for sure…
  • EB
    Eli Backen
    Sep 23, 2025
    1.0
    As i went in and ordered with my girlfriend they acted like they didn’t wanna help then when we asked to order they got my order wrong i asked for the six inch meal deal of the day and they gave me a 12 inch and didn’t give me a drink nor chips we also paid full price for the 12 inch i didn’t ask for and a drink and chips i didn’t get i feel as the store should be turning into something else or took down
  • EB
    Erin Banker
    Sep 12, 2025
    5.0
    I just had the best experience at the Mountain View Subway!! The sandwich guys name was Jack. He was one of the best, most personable people I have ever encountered at literally any establishment!! Absolutely 10/10 for not only his sandwich...but his personality!!
  • MO
    Michael Van Osdol
    Sep 8, 2025
    3.0
    Great food and price but always short staffed on lunch. Plan to take 30 minutes before you get your food.
  • BM
    Brandy Mae
    Sep 2, 2025
    1.0
    We used to love this subway. The service was hit or miss, but the sandwiches were good and the ingredients tasted fresher than the other subways. Today we were the only ones there and we ordered at the drive thru. We waited for about ten minutes and another gal walked in and about 10 minutes later walked out with a sandwich. We sat for another 15ish minutes and still no one showed up. Really disappointing especially when we've got a hungry kiddo. :/ That was the last time we order from this subway

Frequently Asked Questions About Subway

What are the operating hours of Subway at 800 Mountainview Rd, Rapid City?

Subway at 800 Mountainview Rd is open daily from 8:00 AM to 9:00 PM.

Does Subway at 800 Mountainview Rd offer delivery and pickup options?

Yes, Subway offers in-store pickup, curbside pickup, and delivery services for your convenience.