Subway

3.7
275 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Rapid City Subway® Restaurant at 1225 E. St. Patrick brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1225 E. St. Patrick, Rapid City, SD
57701, United States

Hours

Reviews

3.7
275 reviews
5 stars
126
4 stars
57
3 stars
34
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, with several customers expressing frustration over poor service and lack of acknowledgment.

Food Quality

While some customers praised the freshness and taste of the food, others reported issues with incorrect orders, stale bread, and unsatisfactory ingredient quality.

Cleanliness

Mixed feedback on cleanliness; some customers noted the establishment was clean, while others reported dirty conditions and unsanitary practices.

Order Fulfillment

Many customers experienced delays with online orders and incorrect items being served, leading to dissatisfaction with the order fulfillment process.

Staffing Issues

Several reviews mentioned that the location often appeared short-staffed, contributing to slow service and increased customer frustration.
  • DP
    Daniel Palmer
    Nov 11, 2025
    5.0
    I ordered a sub around 7pm the lady working at the time was absolutely wonderful. She handled my requests perfectly and my sub came out amazing. Will be coming back and recommend to others!
  • BJ
    Bailey Jean
    Nov 9, 2025
    1.0
    We eat out once a week and incorporate that into our budget. We placed an online order at this subway and it pulled the money out of my bank account. On arrival, they wanted us to pay AGAIN and say we would get a refund for the first payment (voided our order but still took my money). That makes no sense. They can pull the money instantly but we wont see a refund for a long time. Thanks Subway for ruining our day
  • BB
    Baloo
    Oct 8, 2025
    1.0
    Went in to pickup online order and wasn't acknowledged at all waited 20 plus mins kept helping other customers no sorry for you wait nothing this location is horrible
  • KS
    Krista Stevens
    Jul 17, 2025
    1.0
    I went to lunch there today with my family, staff was very rude not just to me but also my 6 yr old daughter! they had low veggies, they were out of everything, they didn’t even give me the bread I wanted, when I went to go pay the lady rolled her eyes, kept huffing and puffing because I had coupons, and because she had to type in the coupons “manually” how is that my fault! The part that made me very mad was when they were rude to my daughter!!! This location has no manners bd definitely need new people or better management to care for the customers!!
  • EW
    Ema J Weller
    Jun 6, 2025
    1.0
    Foods great. Workers there are horrible. I placed an order mistakenly at the wrong store. Called about 5 different times each time full ring through but no answers. Workers got very rude towards me when I asked why they didn’t answer the phone so I could cancel my order as I work on the West side, very inconvenience to drive across town as I’m on the clock. Do better for the employees and managers no matter if they’re being trained or left alone, there should be more than 1!!! Person working the store. Absolutely disgusting

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Rapid City?

The Subway restaurant is located at 1225 E. St. Patrick, Pennington, Rapid City, SD 57701.

What are the opening hours of the Subway at 1225 E. St. Patrick?

Subway is open every day from 8:00 AM to 9:00 PM.