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Sonic Drive-In

3.7
(1478 reviews)

Business Details

2316 Mount Rushmore Road, Rapid City, SD
57701, United States
(605) 716-3663

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Rapid City, SD. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2316 Mount Rushmore Road for the ultimate SONIC experience!

Location

Sonic Drive-In
2316 Mount Rushmore Road, Rapid City, SD
57701, United States

Hours

Reviews

3.7
1,478 reviews
5 stars
589
4 stars
372
3 stars
224
2 stars
109
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many complained about cold, greasy, or incorrect items, indicating inconsistency in food preparation.

Management Concerns

Several reviews highlighted poor management and staffing issues, suggesting a need for better oversight and training.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted that the food could be good when prepared correctly.
  • CC
    Caitlin Christenson
    5 days ago
    3.0
    I often get at least one thing wrong in my order here. I still come often as it’s one of my favorites but the service here is slow and I’d recommend thoroughly checking your order before you pull away.
  • MA
    mark a
    Oct 10, 2025
    1.0
    Lol no one would answer and then drove around to stall and no one answered there either. Went across street and ate somewhere else. Just wanted fries for mom. Lol
  • BB
    Brent Blumenthal
    Oct 10, 2025
    1.0
    Stopped by for lunch (1 pm) with a friend on September 15. We were treated to luke warm cheesebugers and cold fries. I guess they were trying to get rid of leftover food rather than preparing fresh...expect better from Sonic. 10/12. Thanks for the canned response to my review. I dont think i want to call the manager on duty because that is something you all in customer relations should do. Also if there was a manager on duty the day i was there they must be ineffective or asleep at the wheel to let this happen. Final comment...see review just before mine....cold food...hmmm looks like you have a problem there..
  • MC
    Mark Carpenter
    Oct 2, 2025
    1.0
    We ordered the #9 Footlong Quarter Pound Coney meal, upsized drink & fries to large, ordered an extra Footlong Quarter Pound Coney. Well 1 of 2 Coney dogs wasn't even a Quarter Pound Coney, it was 2 hotdogs on a Coney bun, that's not even a Footlong, they charged me the Coney price for it and we ordered a large fries got a Medium at a large price and they was cold. Will not be back guarantee, won't be taken advantage of twice
  • LF
    Liz Forgy
    Sep 21, 2025
    1.0
    I waited in line thru the drive thru for over 15 minutes and I was the second car ..I left before I got my food as I ran out of time. That same car was there when I went by 5 minutes later

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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