Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Rapid City, SD. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 502 Century Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
1,225 reviews
5 stars
488
4 stars
288
3 stars
144
2 stars
101
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions, indicating a significant problem with service quality.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several customers noted unsanitary conditions in the dining area, including dirty tables and the presence of flies.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, suggesting that there are capable employees at the location.
- SMSteven May4 days ago2.0Went through drive through. Took forever to get our order right. Food was cold and tasted bad
- CMC MDec 16, 20254.0Decent food. Friendly staff. Quick service.
- JJJoeDec 14, 20252.0The Manager there now Shevon is ABSOLUTELY HORRIBLE. SHE FORCES HER CUSTOMERS AT THE DRIVE THROUGH TO WAIT FOREVER.
- EWElizabeth WinkDec 14, 20252.0Unfortunately, every time I seem to go there, they never have the order correct.This is the second time now that I have not received my ice cream sundays.I've ordered and it took me multiple times to get the correct drink order.Albeit the crew is great and tries the best.Unfortunately, I never get what I pay for and it's extremely hard to get reimbursed
- KLKatarina LingenfelterNov 27, 20251.0Ordered 2 drinks on the mobile app. Decided to wait in the parking space with the menu screen. Waited about 20 minutes and my drinks weren’t ready apparently, even though on the screen it said someone was coming out with my order. Waited an additional 10 minutes.. They weren’t serving other customers. I called and this lady snapped at me before I could even explain my issue, she said “Yes they are ready, i’m the only one here but you can come through the drive thru and get them”. Decided to go through the drive thru, saw that there was another employee working, while i’m sitting waiting in the drive thru. Another employee walks a mobile order that’s parked, they had 4 drinks… So maybe do a little better. Instead of snapping at a customer who’d been waiting for 20+ minutes on their order, apologize and do better at customer service or don’t work in fast food at all. Apparently you can learn a thing or two.