Location.com logo
Brand Certified

Sonic Drive-In

3.6
(1234 reviews)

Business Details

502 Century Road, Rapid City, SD
57701, United States
(605) 791-0237

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Rapid City, SD. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 502 Century Road for the ultimate SONIC experience!

Location

Sonic Drive-In
502 Century Road, Rapid City, SD
57701, United States

Hours

Reviews

3.6
1,234 reviews
5 stars
492
4 stars
290
3 stars
145
2 stars
101
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor communication from staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with some items being inedible.

Staff Attitude

Several customers experienced rude or dismissive behavior from staff, impacting their overall experience.

Cleanliness

The dining area was frequently noted as dirty, with complaints about flies and unclean tables.

Mixed Experiences

While some customers praised specific staff members and enjoyed their food, these positive experiences were overshadowed by the overall negative feedback.
  • JS
    Joe Schneider
    Feb 25, 2026
    1.0
    WHY THE HELL WOULD YOU PUT PLASTIC WARE INSIDE IN BETWEEN THE WRAPPER AND CHILI And CHEESE DOG So WHEN SOMEONE PULLS OUT THE HOTDOG IT ALL COMES OFF WITH IT.
  • YF
    Yvonne Franz
    Feb 10, 2026
    1.0
    We came and parked at a stall and ordered our food, firstly we couldn’t hear a dang thing because two girls in the back were laughing and screaming, we finally got the order through and he told us it would be right out. We sat there for 40 minutes waiting on our order, 7 cars came and left through the drive through. We kept giving them the benefit of the doubt but after the line emptied out and 10 minutes went by without another customer and we physically watched the guy stand at the window and play in his phone. We finally pressed the button again and asked where our food was and we watched him through the window frantically grab our food that has been sitting on the counter and fill up our drinks and run it out to us, he gave us a few drink tokens and apologized but we barely come to Sonic’s to the drinks mean nothing to us, our food it cold and everyone knows French fries cold are absolutely horrible. My chicken is cold and my husbands burger was cold.. atleast our drinks were fresh I guess. Horrible experience.. maybe next time we get the urge we will go to the other one across town if not give this one another chance..
  • AM
    Ali & Kat Moran
    Feb 5, 2026
    5.0
    This place is a 10 out of 10 but it has to be the one near Menards, because that's the one with the best cooks, best servers, and an all around great atmosphere that has you feeling like family.
  • SM
    Steven May
    Jan 8, 2026
    2.0
    Went through drive through. Took forever to get our order right. Food was cold and tasted bad
  • EW
    Elizabeth Wink
    Dec 14, 2025
    2.0
    Unfortunately, every time I seem to go there, they never have the order correct.This is the second time now that I have not received my ice cream sundays.I've ordered and it took me multiple times to get the correct drink order.Albeit the crew is great and tries the best.Unfortunately, I never get what I pay for and it's extremely hard to get reimbursed

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others