Panera Bread

3.9
737 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

1830 Eglin Street, Rapid City, SD
57701, United States
(605) 646-6084
https://www.panerabread.com/en-us/cafe/locations/sd/rapid-city/1830-eglin-street
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rapid City is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1830 Eglin Street, Rapid City, SD
57701, United States

Hours

Reviews

3.9
737 reviews
5 stars
383
4 stars
136
3 stars
61
2 stars
42
1 star
115

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the restaurant was dirty, with unclean tables, floors, and overall unsanitary conditions.

Customer Service

There were numerous complaints about rude staff, poor service, and mistakes with orders, leading to customer dissatisfaction.

Food Quality

While some customers praised the food, others reported issues with incorrect orders, missing items, and inconsistent quality.

Management Issues

Several reviews highlighted problems with management, including being out of key ingredients and poor staffing leading to long wait times.
  • JL
    Jenni Ludes
    2 days ago
    4.0
    Out of chicken and noodle soup so.minus 1 star. Chilie was good. Prices a bit high for mostly self serve. Don't bother with ordering at kiosk. Process not well defined yet.
  • SR
    Samantha Robinson
    5 days ago
    3.0
    Wasn’t terrible but no where near as good as it used to be. Got the avocado toast, chocolate croissant, coffee, and a regular drink. The avocado toast wasn’t very presentable and it was pretty small especially for the price but it did taste good. The chocolate croissant looked AMAZING and tasted good but definitely needs to be warmed up to taste like it should. Staff wasn’t super great, forgot our coffee and we had to ask for the drink cups we paid for.
  • JK
    Justus Kane
    Dec 28, 2025
    2.0
    The past three times we have went to Panera they have either been out of soup or bacon. So we have chosen to go somewhere else this time they where out of most soups again but we still ate after getting home I’m missing my arugula on my sandwich very dissatisfied with Panera lately used to be one of our go to spots
  • JB
    Jodie Bunish
    Dec 23, 2025
    2.0
    We have gone to this Panera twice and both times the Cinnamon Crunch bagels we ordered tasted like chemicals were sprayed on them. This was 3 months apart. The store was dirty and the staff unkept. Disappointed.
  • SS
    Schuch1963
    Nov 27, 2025
    2.0
    This place is so run down! The chair cushions are stained the tables are in bad shape. How did it get so bad? Its not that old! Remodel time!
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Rapid City accept reservations?

No, Panera Bread in Rapid City does not accept reservations.

What are the operating hours for Panera Bread in Rapid City?

Panera Bread is open daily from 7:00 AM to 9:00 PM.