Panera Bread

3.9
729 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

1830 Eglin Street, Rapid City, SD
57701, United States
(605) 646-6084
https://www.panerabread.com/en-us/cafe/locations/sd/rapid-city/1830-eglin-street
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Rapid City is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1830 Eglin Street, Rapid City, SD
57701, United States

Hours

Reviews

3.9
729 reviews
5 stars
381
4 stars
134
3 stars
60
2 stars
39
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with frequent complaints about poor service and long wait times.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, leading to frustration.

Food Quality

While some customers praised the food, others found it inconsistent, with complaints about portion sizes and taste.

Pricing

Many reviews mentioned that the prices are considered high relative to the quality and service received.
  • MK
    Mary Jane Kreman
    4 days ago
    1.0
    We were delivered the wrong order and Panera and Door Dash would not do anything to correct their mistake. However, we were charged nearly $40. We will not patronize Panera again.
  • JB
    Jon Bentley
    6 days ago
    1.0
    Placed a large order with the pick two for 8 people. Missed 3 sandwiches and after getting back from getting the sandwiches found out that one of the other sandwiches had a hair in it. After observing I can tell you why as the people in the food service area were not wearing hair restraints
  • RE
    Ron Eikenberry
    Nov 9, 2025
    5.0
    Had the value duet meal. The taste of the soup and sandwich was really good, and just the right amount.
  • AS
    Alexandrea S
    Nov 7, 2025
    1.0
    First time going to panera bread yesterday, the employees in the kitchen all made fun of my boyfriends name. Very disheartening.
  • JC
    J C
    Oct 30, 2025
    3.0
    They do their best however, the employees will get snappy those that are at the drive-through and prepping the food when you try to ask him a question.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Rapid City accept reservations?

No, Panera Bread in Rapid City does not accept reservations.

What are the operating hours for Panera Bread in Rapid City?

Panera Bread is open daily from 7:00 AM to 9:00 PM.