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Jimmy John's

3.8
(183 reviews)

Business Details

615 Mountain View, Rapid City, SD
57702, United States
(605) 718-0600

About

Sandwich Restaurant

Location

Jimmy John's
615 Mountain View, Rapid City, SD
57702, United States

Hours

Reviews

3.8
183 reviews
5 stars
87
4 stars
35
3 stars
21
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others reported issues with incorrect orders and stale bread.

Speed of Service

Many customers experienced slow service, particularly with delivery times, contradicting the brand's 'freaky fast' promise.

Cleanliness

A few reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.

Pricing

Several customers expressed concerns about high prices relative to the quality and portion sizes of the food.
  • BM
    Brittany Mailloux
    4 days ago
    5.0
    DELICIOUS! And the staff is amazing!!! Good tunes too
  • LW
    Leon Johnson (Willie)
    Jan 31, 2026
    5.0
    I just love their food
  • GG
    Gail
    Jan 15, 2026
    3.0
    Today when I got my pick up order, my bottle of Diet Coke was so warm I could warm my hands with it. Like it had been stored next to the heater and never been refrigerated. My Vito sandwich had tuna inside the wrapper. Not a good combination.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
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  • Official website
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