Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Food Quality
While some customers praised the freshness and taste of the sandwiches, others reported issues with incorrect orders and stale bread.
Speed of Service
Many customers experienced slow service, particularly with delivery times, contradicting the brand's 'freaky fast' promise.
Cleanliness
A few reviews noted that the restaurant was clean and well-maintained, contributing positively to the dining experience.
Pricing
Several customers expressed concerns about high prices relative to the quality and portion sizes of the food.