Jimmy John's

3.9
330 reviews

About

Sandwich Restaurant

Location

Jimmy John's
36 E Stumer Rd, Rapid City, SD
57701, United States

Hours

Reviews

3.9
330 reviews
5 stars
152
4 stars
84
3 stars
37
2 stars
19
1 star
38

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful service, particularly at the drive-thru, with some employees being short or dismissive.

Food Quality

While many enjoyed the sandwiches, there were complaints about incorrect orders, soggy ingredients, and inconsistent freshness.

Pricing Concerns

Several reviews mentioned that the prices were high for the quality and quantity of food received, leading to perceptions of being overpriced.

Cleanliness and Atmosphere

Some customers noted cleanliness in the dining area, but others described an unwelcoming atmosphere and issues with employee demeanor.
  • JJ
    Jessica Jean
    Dec 16, 2025
    1.0
    Jimmy John's was known as "freaky fast". But they dont answer at drive through
  • AB
    Avegail B F Ballesteros
    Nov 12, 2025
    5.0
    Their roast beef is juicy and the flavors are amazing. The sandwich still have a crunch and texture even if the beef is soaked with it’s jus.
  • DL
    David Loftin
    Oct 17, 2025
    5.0
    My wife and I stopped in for dinner before heading to Mt Rushmore. We had wonderful sandwiches and service. The place was clean and friendly. We were very pleased with this JJ location. One of the best ones we have seen.
  • DM
    donna mcdermott
    Oct 13, 2025
    5.0
    Great sandwiches but SO overpriced. $50 for 2 large subs and 2 chips? I need to make sandwiches at home.
  • CH
    cassidy holth
    Sep 2, 2025
    1.0
    If someone makes an order ahead of time do not make it half an hour before that’s scheduled to be done. What’s the point of a toasted sub that is now soggy and cold? Employee did not understand this concept. North side JJs is better.